Charter, Brokerage & Office Assistant

This is an excellent opportunity to join a global yacht management & brokerage firm in a brand-new office based in Newport Beach, CA The company provides a full range of yachting services including the sale and purchase, retail charter, charter management, operational management, new construction, crew employment and insurance. Prepare high-quality electronic and bound yacht presentations and bespoke, client-friendly itineraries for charter enquiries and confirmed bookings, as directed by the Broker. Maintain accurate and up-to-date client and enquiry records within internal databases, including contact details, notes, commissions, discounts, and charter expense calculations. Prepare charter agreements and all associated documentation; create and manage complete electronic and hard-copy charter files. Coordinate pre- and post-charter client gifts and handle inbound calls and enquiries in the Broker’s absence. Manage the Broker’s calendar, key charter deadlines, and domestic and international travel arrangements. Assist with preparation of yacht selections & presentations Assist with all client/general correspondence Record all client activity in the Burgess Customer Relationship Management (CRM) system Monitor CRM enquiries for all brokers and assist brokers with ensuring the enquiry logs are all kept up to date Assist with contract preparation as required Assist with booking of yacht visits/inspections Provide assistance in the lead-up to and following yacht shows and other company events. Answer and direct incoming phone calls, emails, and general correspondence Manage calendars, meeting schedules, and conference room bookings Prepare, format, and distribute documents, reports, and presentations Maintain filing systems (digital and physical) ensuring accuracy and confidentiality Assist with data entry and basic record-keeping Office Operations & Coordination Experience Required: Capability to work independently and take initiative but also be an excellent team player. Able to comply with deadlines provided by brokers. Ability to maintain confidentiality. Calm, confident and professional. College Degree (associate’s degree acceptable). Current Passport. Working hours are 9.00am to 5.30pm Mondays to Fridays. Applicants may be required stay later in the office and sometimes work on weekends due to boat shows and events. Experience working in sales or customer service for luxury brands or in industries that require interaction with high-net-worth properties or individuals. Graduate or 1 – 2 years of experience in a support or administrative type role for a busy sales team. Yachting experience on/offshore (Highly desirable) You must have the right to work in the Unites States to be considered. #J-18808-Ljbffr Navis Consulting