Director of Property Management

We are a growing real estate investment and management company seeking an experienced, highly organized, and motivated Director of Property Management to oversee a diverse portfolio of multifamily residential properties totaling more than 600 units, primarily located in Brooklyn and the Bronx. The ideal candidate will be a proactive leader with exceptional organizational, communication, and problem-solving skills, capable of managing day-to-day property operations while fostering strong tenant relationships, leading on-site office staff, maintenance teams and supers, and ensuring operational excellence. Key Responsibilities Foster positive tenant relationships by addressing inquiries, concerns, and requests promptly and professionally to maximize tenant satisfaction and retention. Resolve tenant issues efficiently while maintaining a high standard of resident satisfaction. Leasing & Occupancy Partner with the leasing team to market vacant units, coordinate property tours, screen prospective tenants, and oversee the leasing process to maintain strong and high quality occupancy levels. Rent Collections Work closely with the Collections Department to monitor rent collections, implement strategies to minimize delinquencies, and coordinate with legal counsel when necessary. Property Operations & Maintenance Oversee maintenance and repair activities, prioritize work orders based on urgency, and ensure all properties are maintained in a safe, clean, and attractive condition. Source, negotiate with, and manage third-party vendors, contractors, and service providers to ensure quality work, timely completion, and cost efficiency. Prepare and manage operating budgets, monitor expenses, review worker time sheets and financial reports, and identify opportunities to improve property performance. Regulatory Compliance Oversee compliance efforts and ensure all properties remain in full compliance with applicable NYC, state, and federal housing regulations, required inspections, and certifications. Emergency Response Serve as the point person during emergency situations, making sound decisions and coordinating timely responses to protect residents, staff, and company assets. Qualifications Minimum of 5 years of experience in residential property management. Proven experience managing rent-stabilized multifamily properties in New York City. Strong understanding of NYC housing laws, rent regulations, and property management best practices. Experience with property management software; Rent Manager experience is a plus. Proficiency in Microsoft Office Suite. Excellent communication, negotiation, and conflict resolution skills. Strong organizational and time management abilities with the capacity to prioritize multiple responsibilities in a fast-paced environment. Demonstrated leadership skills with experience supervising on-site staff and collaborating across departments. Competitive salary and performance-based bonus opportunities. 401(k) plan with company matching. Paid time off and company holidays. Professional development and ongoing training opportunities. The opportunity to play a key leadership role within a growing company and grow your career alongside our organization. Only qualified candidates will be contacted for interviews. #J-18808-Ljbffr