Clinical Secretary - Program of All-Inclusive Care for the Elderly (PACE)

City/State
Norfolk, VA

Work Shift
First (Days)

Overview:

Sentara Pace is seeking to hire a qualified individual to join our team as a Clinical Secretary.

Position Status: Full Time, M-F, 8am-5pm

Position Location: Norfolk, VA

Pay Range: $17.31- $28.85

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits.

Responsibilities

• Manage incoming calls, emails, faxes.
• Maintain and coordinate the providers' schedule including appointments and calendar updates.
• Process referrals and coordinate scheduling for outside specialty appointments and diagnostic services.
• Operate and maintain office equipment including fax, copier, scanner, and printer machines.
• Mange patient records, forms, and documentation while maintaining confidentiality and HIPAA compliance.
• Greet and assist patients, visitors, and vendors courteously and professionally.
• Verify and update patient demographic and insurance information.
• Prepare, organize, and distribute clinic paperwork, reports, and correspondence.
• Communicate effectively with providers, nursing staff, insurance companies, pharmacies, and medical offices.
• Monitor office supplies and submit orders when inventory is low.
• Assist with check in/out procedures
• Other clinic office duties as assigned.
• Maintain a clean, organized, and efficient work environment.

Education

• High School Diploma or Equivalent (required)

Experience

• Previous medical office or healthcare experience (highly preferred)
• Strong organizational, multitasking, and communication skills.
• Proficiency in Microsoft Suite and EMR systems.
• Ability to maintain confidentiality and professionalism in a healthcare setting.
• Knowledge of medical terminology and referral processes.

keywords: healthcare administration, office assistant, pace, adult care, full time, norfolk, indeed

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave


• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down - $10,000

• Reimbursement for certifications and free access to complete CEUs and professional development

• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.