Vice President, Operations

VP Of OperationsDriven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals.Everything we do means more when it's served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset – our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time.Job SummaryWorking as the VP of Operations you will be responsible for ensuring that assigned business operations are efficient and effective. You will ensure that the proper management of resources, distribution of services to customers, and analyses of systems are conducted.Key Responsibilities:Meets commitment to results for all areas of responsibilities. Including but not limited to: Client Retention and Satisfaction, Financial Performance and Requirements, Regulatory Compliance, Purchasing Requirements, Culinary Programs and Standards, Human Resources Management, Retail and Marketing ProgramsDirects business to achieve high performance as measured by the company scorecardSuccessfully builds relationships at all levels of the organizationsIdentifies client's needsCommunicates account progress and new Company programs to clientConducts and/or monitors customer, client and associate satisfaction surveysVisits clients and facilities regularlyDelivers the corporate communications and priorities to both the region team members and clientsBuilds an effective and results achieving team within the regionCommunicates effectively with all team membersEnsures that all direct reports take specific action to correct issues at client units that do not attain corporate levels of satisfactionDevelops and monitors realistic and accurate budget and forecasts.Ensures that the Region is meeting financial performance and client forecastsParticipates in the sales process by working with pre-proposal site survey team, aiding in presentations, aiding in negotiation and approving of final contactEnsures that Operations Team members are performing their responsibilities effectivelyEnsures that audits are conducted at all facilities including but not limited to: Financial and Contractual, Sanitation and Food Safety, and Human Resources Yearly auditsPreferred Qualifications:Bachelor's degree is preferred, or equivalent professional experience12-15 years upscale food service experience, including 10 years at the management level and five to seven years' experience of multi-unit managementExperience in personnel management including hiring, supervision, evaluation and succession planningAbility to multi-task as well as stay on task and concentrate with constant interruptionsMust be able to make business decisions based on financial reports and similar factsMust be knowledgeable on HACCP controls along with proper storage and use of foodExcellent knowledge of Microsoft Office: Word, Excel and PowerPointServSafe or Department of Health certification a plusMust be able to read and interpret business records and statistical reportsMust be able to analyze and interpret policies established by administratorsAssociates at Morrison Living are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time OffPaid Parental LeaveHoliday Time Off (varies by site/state)Personal LeaveAssociate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis.Morrison Living maintains a drug-free workplace.Req ID: 1550262