Executive Assistant to the CEO/President

Executive Assistant To The CEO/President

Since launching in 1998, Rugs USA has established itself as a leading innovative online destination for an extensive variety of high-quality, on-trend area rugs at prices customers won't find anywhere else. Passionate about the impact that the perfect rug brings to a space, we foster close relationships with the designers, artisans, and factories who make our goods, giving us the ability to simplify our business model and deliver exceptional pricing and a vast assortment of styles. By guiding our customers through the rug buying process and offering a curated selection of complementary lighting and accessories, we've become our customers' ultimate secret weapon in bringing their vision of home to life -at any budget.

Position Overview

The Executive Assistant to the CEO/President acts as a strategic time-multiplier for executive leadership while managing RugsUSA's New York City office. This fully onsite role handles high-stakes C-suite administrative workflows, oversees daily NYC workspace operations, and provides ad-hoc logistical support to facilities in Cranbury, NJ, and Stockton, CA, to ensure cross-site operational alignment. The ideal candidate brings significant C-suite support experience within a retail or e-commerce organization. They are highly polished, possess exceptional judgment, and expertly leverage AI productivity tools to streamline workflows and anticipate executive needs.

Essential Job Functions

• Manage the CEO/President's complex calendar, prioritizing high-stakes retail operations, strategy alignment and board meetings.
• Coordinate internal and external communications, including scheduling, follow-up, and correspondence.
• Prepare high-impact retail performance presentations, board metrics, meeting agendas, and action items regarding e-commerce and digital transformation initiatives.
• Arrange executive travel, lodging, itineraries, and expense reports.
• Serve as a trusted liaison with senior leaders, board members, partners, and cross-functional teams within the organizations operations.
• Support day-to-day office operations for the New York City office workspace, including managing team requests, facility access, and workplace optimization.
• Maintain seamless operational alignment and communication flow between the NYC corporate office and the Cranbury, NJ and Stockton, CA logistics, fulfillment, and distribution facilities.
• Assist with executive events, leadership meetings, and special projects as needed.

You Have

• 5 + years of experience supporting C-suite executives, preferably a CEO, President, Founder, or other senior executive specifically within a retail, e-commerce, or high-growth consumer business environment with demonstrated understanding of retail, e-commerce operations, inventory, merchandising cycles, seasonal planning, and fast-paced business demands.
• Bachelor's degree in business administration, Communications, or a related field, or equivalent experience.
• Proficient in AI productivity tools and digital workflows, with the ability to leverage technology to improve efficiency, organization, communication, and output quality.
• Advanced proficiency in Microsoft Office, especially Outlook, PowerPoint, Excel, and Word.

• Strong organizational skills with exceptional attention to detail and follow-through.
• Excellent written and verbal communication skills within a highly professional environment.
• Proven ability to handle confidential information with professionalism and discretion.
• Ability to manage multiple priorities, solve problems independently, exercise sound judgment, and adapt quickly to changing business needs.
• Strong relationship-building skills with the ability to collaborate effectively across executive, corporate, and operational teams.
• Ability and willingness to work full-time, onsite in the New York City office, with flexibility to travel to the other facilities as needed.

Your Life and Career at RugsUSA

• A culture that promotes a healthy work/life balance.
• Comprehensive benefits package offered to all eligible full-time employees, including medical, dental, vision, PTO, and 401(k).
• Exposure to career advancement opportunities across all departments.
• Generous employee discount that can be used across our house of brands.