National Account Manager, Onsite Foodservice

Summary

The National Account Manager owns and grows La Colombe’s top onsite enterprise relationships across assigned national customers, including foodservice management companies such as Compass, Sodexo and Aramark. The role serves as the primary point of accountability for strategic customer partnerships that scale across Business & Industry (B&I), Healthcare, Higher Education, Sports and Entertainment. In partnership with Group Purchasing Organizations (GPOs) Corporate Procurement, Sector & Channel Leaders), Regional Teams, and Internal Cross-Functional Partners, the National Account Manager drives contracting, distribution, programming, new-unit placements, and sustainable long-term growth.

Responsibilities

Account Ownership and Enterprise Relationships

• Own corporate-level and sector-head relationships with assigned national customers, such as Compass, Sodexo, and Aramark, including contracting strategic, national partnership deals.
• Serve as the primary point of accountability for assigned enterprise accounts, aligning customer priorities with La Colombe growth objectives.
• Develop and maintain relationships with corporate procurement, sector leadership, brand, regional, and GPO stakeholders.
• Identify and advance opportunities to expand product placement, beverage programming, distribution, and new-unit placements across priority sectors.
• Drive GPO approval and field pull-through pathways where applicable.

Strategic Planning, Programming, and Distribution

• Develop and execute named-account business plans covering account programming, trade investment, and execution priorities.
• Build and manage Joint Business Plans (JBPs) that address customer-specific objectives and deliver mutual value.
• Drive product placement, menu integration, Limited-Time Offer (LTO) execution, and beverage program penetration across assigned accounts.
• Build and manage per-serving cost models, JBPs, chain-economics frameworks, and competitive positioning.
• Manage Request for Proposal (RFP) cycles, contract renewals, and commercial negotiations while maintaining appropriate trade-spend levels.

Customer Leadership and Business Reviews

• Create customer presentations grounded in business insights, account economics, and execution opportunities.
• Lead customer business reviews and hold internal and external partners accountable for delivery against agreed plans, programs, and performance measures.
• Participate in relevant customer meetings, regional district meetings, trade shows, and industry events.

Cross-Functional Partnership

• Partner with regional foodservice leaders and field sales counterparts to drive execution at priority sites and across customer field organizations.
• Coordinate with service operations on equipment standards, installation pipelines, and preventive maintenance requirements for new and existing placements.
• Partner with channel marketing on co-op programs, customer-facing collateral, and brand activation.
• Coordinate with product, innovation, and delivery-system teams on customer-specific solutions and on-tap deployments where applicable.

Reporting and Pipeline Discipline

• Maintain accurate Customer Relationship Management (CRM) records following meaningful customer interactions.
• Deliver consistent pipeline updates, forecasts, and risk/opportunity assessments to the Sr. Director, Foodservice.
• Contribute to Quarterly Business Review (QBR) and annual planning cycles with account-level revenue, margin, placement, and JBP scorecards.

Requirements

• 7+ years of Away From Home (AFH) or Foodservice sales experience, with significant experience managing foodservice management companies or complex multi-unit national accounts.
• Proven track record managing enterprise customer structures and multi-level buyer organizations, including corporate procurement, sector leadership, regional operations and GPOs.
• Direct experience with JBP development, RFP cycles, contract negotiation, per-serving cost modeling, and customer business reviews.
• Strong familiarity with foodservice distributor networks and the GPO landscape.
• Ability to translate customer and financial insights into clear recommendations, persuasive presentations, and executable account plans.
• Self-motivated, entrepreneurial, and able to work independently in a remote environment while leading through influence across a matrixed organization.
• Strong analytical, presentation, communication, and negotiation skills.
• Proficiency in Microsoft Excel and PowerPoint; CRM proficiency (HubSpot or equivalent) required.
• Bachelor's degree required; advanced degree a plus.
• Travel 30-50%, primarily to customer headquarters, regional district meetings, key sector events, trade shows, and priority customer locations.

About Us

Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 by Hamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers – Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at cafés nationwide, as well as Ready to Drink (RTD) coffee beverages at retail. In 2025, Chobani acquired Daily Harvest, a modern brand offering consumers nutritious, delicious and convenient ready-to-make meals.

Chobani uses food as a force for good in the world – putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products in New York, Idaho, Michigan and Australia, and its products are available throughout North America and distributed in Australia and other select markets.

For more information, please visit or follow us on Facebook, Twitter, Instagram and LinkedIn.

Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.

The salary range for this full-time position is $95,000.00 - $150,700.00, + bonus + equity + benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid time of including: 120 hours of paid time off, 11 holidays, and paid volunteer time off.