Global Head of Customer Success — Retention & Growth (Remote)
Jobleads-US
Costa Mesa, CA
- Remote job
Phocas Ltd is seeking a Head of Customer Success to own GRR and CSQLs across UK, Australia, and the US. You will design scalable CS methodologies, develop future leaders, and build cross-functional trust to make retention a company-wide priority.
This leadership role requires strategic vision and operational rigor, with a focus on adoption, health scoring, risk management, and proactive customer engagement to maximize value and renewals.
#J-18808-Ljbffr Jobleads-USVacancy posted 2 days ago
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