Campus Support Coordinator (Administrative Support Coordinator I)

Position Summary The Campus Support Coordinator plays a key role in enhancing communication, service delivery, and daily operations within the Office of the Registrar. Working under the direction of the Associate and Assistant Registrars, this position leads strategic communication efforts, manages digital tools such as the Registrar chatbot and social media presence, and supports administrative operations across the Campus Support unit. The role also helps oversee the student assistant program and contributes to delivering high‑quality enrollment services to the campus community. This is an excellent opportunity for a proactive, detail‑oriented professional who enjoys blending communication strategy, technology, and student‑facing service in a fast‑paced university environment. Key Responsibilities Plan and manage Registrar communications, including maintaining content calendars and ensuring accuracy across websites and publications. Oversee the Office of the Registrar chatbot and social media presence, including content development and user experience improvements. Support the recruitment, training, scheduling, and coordination of student assistants within the Campus Support unit. Provide administrative support for the Campus Support Unit to collaborate with internal units to ensure consistent, clear, and timely communication related to academic policies and procedures. Why Join Us? Play a central role in improving how students access and understand key enrollment information. Combine communication strategy, technology, and student services in one dynamic role. Work in a collaborative, fast‑paced environment within the Office of the Registrar. Gain experience managing digital tools, student staff, and campus‑wide messaging. Join a team committed to service excellence, innovation, and student success. Position Information This is a full‑time (1.0 time‑based), benefits eligible, permanent/probationary position. This position is designated non‑exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary Enrollment Services is comprised of Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, Enrollment Services Communications, Financial Aid, Scholarships, and the Cal Coast Student Financial Center. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation. The Office of the Registrar represents enrollment management programs and provides enrollment services to various constituents across the university in regards to the student academic record, academic class scheduling, and student advising tools. Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Experience supporting the administrative functions of an office. Ability to work well with students and the public in a reception capacity. Ability to work well with colleagues and appropriate administrators in coordinating office administrative functions. Ability to exercise confidentiality, respect, thoughtful planning and office practices in completing responsibilities. Experience and skill in using Microsoft Office (Word, Excel and PowerPoint). PC familiarity and web browser functionality. Experience managing student employee programs is preferred. Experience maintaining chatbot systems and coordinating social media is preferred. One or more years in a high‑volume university administrative setting is preferred. Demonstrated ability to interpret academic policies and enrollment procedures is preferred. Compensation and Benefits San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well‑being and professional growth. Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department’s budget and equity guidelines. Initial step placement is not expected to exceed Step 1 ($4,047). Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement. The CSU Classification Salary Range is $4,047 – $5,896 per month (Step 1 – Step 20). Future increases, including step advancements, are subject to contract negotiations. Full Benefits Package Includes Generous time off: 15 paid holidays, vacation, and sick leave. Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC. Health coverage: Medical, dental, and vision options at low or no cost. Education support: CSU tuition fee waiver for employees and eligible dependents. Optional offerings: FlexCash, life and disability insurance, legal and pet plans. Campus & community: Access to the library, campus events, employee groups, and volunteer and social activities. SDSU Values At SDSU, our diversity gives us power and benefits everyone in our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage open dialogue, respectful engagement, and responsible inclusion. The SDSU Principles of Community are an aspirational statement that reflects the ideals we are encouraged to uphold in our interactions with one another. Equal Opportunity All university programs and activities are open, and SDSU provides equal opportunity in education and employment without unlawful discrimination. We comply with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, and other applicable state and federal laws. SDSU prohibits discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Supplemental Information Apply by April 28, 2026 to ensure full consideration. Applications submitted after this date will be reviewed on an as‑needed basis, and the position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Applicants must be authorized to work in the United States on a full‑time basis. Background check and other legal requirements apply. Reasonable accommodations will be provided for qualified applicants with disabilities. #J-18808-Ljbffr SDSU Alumni