Product Specialist - SME Third‑Party & Partnership Operations
Mastercard
Product Specialist – SME Third‑Party & Partnership Operations
Why this role matters
Small and medium‑sized businesses are the engine of economic growth—and strong partnerships are what enable them to scale. In this role, you’ll sit at the center of a fast‑growing SME ecosystem, helping innovative partners move from idea to market with confidence. As a Product Specialist, you’ll transform complex onboarding, risk, and operational requirements into clear, predictable journeys that unlock growth for partners and the business alike. Your work directly influences speed to market, portfolio health, and partner trust—making this a highly visible, high‑impact role with meaningful room to grow. This is an ideal opportunity for someone who thrives in execution‑heavy environments, enjoys working cross‑functionally, and wants to build deep expertise at the intersection of products, partnerships, and risk. What you’ll be doing Own end‑to‑end onboarding execution for SME ecosystem partners, service providers, and vendors—from initial intake through launch readiness Coordinate risk and due diligence activities, including documentation collection, alignment across teams, and submission readiness Act as the operational quarterback, tracking progress, risks, dependencies, and timelines across multiple partners simultaneously Partner closely with internal stakeholders and external counterparts to maintain momentum and resolve blockers quickly Build and maintain high‑quality onboarding artifacts, including trackers, dashboards, and standardized SME documentation Support remediation and issue resolution, driving follow‑ups, evidence tracking, and clear closure of actions Apply standard onboarding frameworks while adapting to different SME business models, use cases, and partner profiles What we’re looking for Bachelor’s degree or equivalent practical experience Experience in product operations, partner operations, vendor management, compliance, sourcing, or a related field Proven ability to manage multiple workstreams with strong organization and follow‑through High attention to detail paired with clear, confident stakeholder communication A genuine interest in SMEs, fintech, platform products, or partnership‑driven ecosystems What success looks like You independently manage assigned SME partners with confidence and credibility Risks, issues, and dependencies are identified early and handled proactively Internal teams and external partners trust you to keep onboarding moving and aligned You help build scalable, repeatable onboarding outcomes that support portfolio growth You are seen as a go‑to operator and a strong candidate for expanded scope over time Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
- ...technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people... ...and Summary Senior Product Specialist – SME Partner Enablement Why this... ...that strengthen the operating model as the SME ecosystem grows...OperationsPartnershipFull timeWorldwide
- ...will be a pivotal piece of the Operations workstream providing key... ...Executives, Customers, and Third-Party talent/speakers). This will... ...Design pre-registration form in partnership with our registration team... ...including but not limited to: product demos/solutions...OperationsPartnershipShift work
$125.8k - $206.65k
...with Ross teams and 3rd party consultants to... ...field input to identify productivity and cost saving opportunities... ...establish successful partnerships across all facets and... ...Store Planning, Store Operations, Strategy, Loss... ...subject matter expert (SME) in Store Operations and...OperationsPartnershipWork at officeLocal areaRemote work$121k - $198.7k
...with Ross teams and 3rd party consultants to... ...field input to identify productivity and cost saving opportunities... ...establish successful partnerships across all facets and... ...Store Planning, Store Operations, Strategy, Loss... ...subject matter expert (SME) in Store Operations and...OperationsPartnershipWork at officeLocal areaRemote work$100k - $150k
...automate and optimize their operations. We leverage cutting-edge technologies... ...SOW engagement (no third-party client or vendor) Salary:... ...cross-functional partners — product, design, engineering, operations... ...administration tasks in partnership with DBA teams. Configure...OperationsPartnershipFull timeFixed term contractH1bLocal areaImmediate startRemote workVisa sponsorshipWork visa$173.1k - $234.1k
...THE ROLE: The Sr. Manager, Clinical Operations and Strategic Alliances reporting to the... ...Director, Business Development and Strategic Partnerships will drive the operational execution... ...unsolicited applicants submitted by third-party recruiters or agencies. Any resume or...OperationsPartnershipFull timeContract work$100k - $150k
...automate and optimize their operations. We leverage cutting-edge technologies... ...SOW engagement (no third-party client or vendor) Salary:... ...and Base Database, in close partnership with DBA teams. Build CI/... ...strong hands-on time on OCI. Production-level experience with...OperationsPartnershipFull timeH1bLocal areaImmediate startRemote workVisa sponsorshipWork visa$70 - $80 per hour
...FOR C2C, VISA SPONSORSHIP, or THIRD PARTY We are currently having a... ...are built, deployed, and operated. This role designs and maintains... ...infrastructure across production, development, and test environments... ...independently and in close partnership with Engineering, the DevOps...OperationsPartnershipContract workRemote work3 days per week- ...lifecycle roadmap, including OS strategy and standards, in partnership with architecture teams. Track EOS/EOES/support... ...decisions required. Partner with business, store operations, internal teams, and third party providers to ensure alignment and successful delivery...OperationsPartnershipContract workWork at office
- ...inclusion of appropriate stakeholders; building rapport and partnerships with stakeholder teams, third party vendors, and senior management; working with... ...understanding of how current processes impact business operations; mapping current state against future state...OperationsPartnership
$90k - $120k
...through centralized mortgage operations center. Business and production relationship manager and... ...consultants. Develop partnership with centralized... ...information to various dependent parties at different levels of... ...individual recruiters or third party recruiting agencies...OperationsPartnershipContract workWork at office$201.5k - $272.7k
...with the legal, financial, and operational dimensions of supporting... ...instincts and genuine business partnership to everything they do. What... ...of new and expanding product and service offerings, including... ...unsolicited applicants submitted by third-party recruiters or agencies. Any...OperationsPartnershipFull timeContract work- ...understanding of pharmaceutical manufacturing operations, microbiology laboratories, GMP-... ...opportunities while developing long-term strategic partnerships within the pharmaceutical industry.... ...will not be shared with any parties outside of Cornerstone Search Group without...OperationsPartnershipContract workRemote work
- ...Epic. They will partner with operational teams across the enterprise... ...technology consulting in specific products in the continuum portfolio,... ...the evaluation of third‑party vendors as directed. Essential... ...business domains by leveraging partnerships with stakeholders and...OperationsPartnershipTemporary workWork experience placement
- Principal HR Product / Technology Leader Build solutions... ...and driving operational efficiency across HR... ...internal customers, third party vendors, and senior management... .../software. Provides specialist expertise in the... ...Fosters and leverages partnerships with IT teams and vendors...OperationsPartnershipFlexible hours
$316k - $414.7k
...Program: Oversee the operation of our global privacy... ...Design: Work with the Product Legal, Product,... ...security negotiating specialists, who provide enablement... ...complex deals. Diligence third-party vendors and sub-... ...energetic, and hands-on partnership to the rest of the legal...OperationsPartnershipContract workWork at officeFlexible hours$130k - $180k
...Center Administrator to oversee daily operations of an ambulatory surgery center. This leadership... ...and career goals. From ICU and OR specialists to Med/Surg and ER nurses, our... ...support, transparency, and professional partnership you deserve. Contact: (***) ***-****...OperationsPartnershipWeekly payFull timeContract workTemporary workImmediate startMonday to FridayFlexible hoursShift workNight shift- ...consisting of design, research, product management, development, and quality... ...; building rapport and partnerships with stakeholder teams, third‑party vendors, and executive management... ...current processes impact business operations across multiple domains; mapping...OperationsPartnershipTemporary work
$196k - $294k
...ll feel it. Not just in the products we build, but in how we show... ...suite, custom innovations, and third-party technologies to construct a... ...the core of our financial operations, you will unlock unprecedented... .... Executive & Customer Partnership: Serve as the lead advisor to...OperationsPartnershipContract workFlexible hours- ...clients. Reporting to the Director of Operations (or equivalent senior leader), the Senior... ...reports on client outcomes, caseload productivity, and program effectiveness. *... ...standards. Collaboration & External Partnerships * Build and maintain relationships...OperationsPartnership
$198.5k - $268.5k
...based spreadsheet system to a production ML pipeline, (2) redesign... ...tools. Stakeholder Partnership Translate ambiguous business... ...to solve commercial or operational challenges. ~ Technical... ...applicants submitted by third-party recruiters or agencies. Any...OperationsPartnershipFull time$173.1k - $234.1k
10x Genomics Inc is seeking a Sr. Manager, Clinical Operations and Strategic Alliances in Pleasanton, California. This role is crucial in managing clinical research studies and strategic partnerships to enhance diagnostic applications for advanced technologies. Candidates...OperationsPartnership$109.9k - $187.45k
...project team members including third‑party partners and Project Lead(s)... ...FUNCTIONS Manages the production of project and workstream plans... ...activity. Reviews existing operations and generate new ideas to... ...marital or registered domestic partnership status, medical condition (...OperationsPartnershipLocal areaRemote work- ...Services, focusing on building CXO-level relationships and developing data-driven sales operations. Responsibilities include owning end-to-end revenue strategies, optimizing partnerships, and aligning cross-functional teams for growth. Join TruGlobal Inc to lead and...OperationsPartnership
$70.31k - $97.45k
...Analyst will support the Store Operations organization and be... ...tools and reporting, work with third‑party analytics vendors, and contribute... ..., and profit or productivity opportunities. Own and evolve... ...marital or registered domestic partnership status, medical condition (...OperationsPartnershipWork at officeLocal areaRemote work$129.9k - $158.8k
...you join, you'll feel it. Not just in the products we build, but in how we show up for each... ...Global Payroll Center of Excellence (CoE) Specialist is a tenured product specialist seller... ...the Global Payroll Subject Matter Expert (SME), enabling sales teams on the solution's...For contractorsWork at officeRemote workHome officeFlexible hours$32 - $38 per hour
...Administrative Operations Manager Pleasanton, CA | Full-Time | On-Site About Veterans... ...from clients and route to the appropriate party. Maintain professional and responsive... ...protective strategy designed to support stability, confidence, and long-term partnership....OperationsPartnershipFull timeTemporary workWork at officeFlexible hoursShift work$115k - $125k
...Senior Partner Solutions Specialist to lead the... ...solutions for partners. Own product portfolio success and... ...internal and external SME for add‑on solutions.... ...experience in marketing or partnership management roles,... ...qualified employees in our operations regardless of race,...OperationsPartnershipRemote jobFull timeLocal areaWork from homeHome officeFlexible hours$129.1k - $220.6k
...methodologies Manages the production of project and workstream plans... ...activities Manages third party project teams, effectively onboarding... ...activity Reviews existing operations and generates new ideas to... ...marital or registered domestic partnership status, medical condition (...OperationsPartnershipContract workLocal areaRemote work$93.4k - $190.6k
...small team of Payroll Specialists providing payroll... ...hold accountable our third-party payroll processor, tax... ...)Partner with the HR Operations and HR Systems and Application... ...and scalability. Partnership includes but is not... ...to build and sustain productive internal customer...OperationsPartnershipFull timeSeasonal workLive outWork at office3 days per week
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