Business Development Agent

Job Description

Job Description

As a family-owned and operated dealership serving D’Iberville and the Mississippi Gulf Coast, we believe our people are the heart of everything we do. We are committed to creating a positive, team-oriented workplace where employees feel supported, valued, and encouraged to grow.

We’re looking for energetic, motivated, and people-focused individuals who love helping customers and thrive in a fast-paced environment. If you bring a positive attitude, strong communication skills, and a drive to succeed, we want to meet you!

The ideal Business Development Agent is friendly, dependable, tech-savvy, and enjoys helping customers. This person is comfortable working in a fast-paced environment, following up consistently, and creating a positive experience from the very first interaction.

You do not need to have automotive experience to be successful in this role. If you are motivated, coachable, and excited to grow with a supportive dealership team, we would love to meet you.

If you’re ready to join a family-owned dealership that values teamwork, customer service, and career growth, apply today with your current resume.

Responsibilities

Connect with customers by phone, email, text, and live chat.

Answer customer calls and schedule sales appointments.

Create a great first impression by responding quickly and professionally to customer inquiries.

Respond to internet leads, phone calls, and live chat inquiries.

Provide customers with initial product information and direct them to the appropriate dealership resources.

Help customers find the right department, vehicle information, or team member to assist them.

Follow up with potential buyers who are not ready to make an appointment.

Follow up with customers who missed or no-showed appointments.

Maintain consistent communication with customers throughout the sales process.

Work closely with our sales and management teams to support dealership goals.

Participate in team and process development sessions.

Build positive relationships with teammates, sales teams, and dealership management.

Use our CRM system daily to track customer interactions, appointments, and follow-up activity.

Bring energy, positivity, and professionalism to every customer experience.

Requirements

Customer service experience preferred.

Automotive knowledge is a plus, but we’ll train the right person.

Strong communication and computer skills.

Comfortable speaking with customers by phone, email, text, and chat.

Excellent teammate with a collaborative attitude and eagerness to improve.

Team player mentality with a positive attitude.

Motivated, dependable, and eager to grow.

Prompt, courteous, and professional demeanor.

Positive, hardworking personality.

Strong attention to detail and ability to stay organized.

Valid driver’s license required.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Career Growth Opportunities
• Retirement Plan
• Paid Time Off (PTO)