Administrative Assistant

Job Description

Job Description

Job Title: Administrative Assistant III (Administrative Clerk)
Location: Coal Center, PA 15423
Pay Rate: $26.00/hr.
Employment Type: Contract
Schedule: Full-Time (40 Hours/Week)

Position Summary

Seeking an experienced Administrative Clerk to provide administrative and clerical support across multiple departments within a manufacturing facility. This role serves as the first point of contact for employees, visitors, and customers while supporting daily operations through administrative coordination, communication, reporting, and customer service.

The ideal candidate will have prior administrative experience in a manufacturing environment, strong Microsoft Office skills, excellent organizational abilities, and the ability to multitask in a fast-paced setting.

Top 3 Required Skills

• Microsoft Office Suite (Excel, Outlook, Word, Teams, PowerPoint)
• Administrative & Clerical Experience
• Manufacturing Administrative Experience

Key Responsibilities

Administrative Support

• Provide administrative support to multiple departments within the facility.
• Answer incoming phone calls and respond to emails, text messages, and other digital communications.
• Prepare reports, process routine documentation, and maintain accurate records.
• Assist with order follow-up, daily administrative tasks, and departmental requests.
• Coordinate office activities and maintain organized filing systems.

Cross-Functional Coordination

• Work closely with Sales, Production, Human Resources, Maintenance, Shipping, and other departments.
• Support internal teams by ensuring timely communication and task completion.
• Assist with general information requests from employees and customers.
• Collaborate on departmental projects and process improvements.

Customer Service

• Serve as a professional representative of Smurfit Westrock.
• Provide excellent customer service to internal and external stakeholders.
• Respond professionally to inquiries and resolve routine issues.
• Escalate complex issues when appropriate.

Administrative Excellence

• Complete required company training and continuously develop knowledge of company processes.
• Maintain confidentiality of company information.
• Follow established policies and procedures.
• Perform additional administrative duties as assigned.

Required Qualifications

• Administrative, clerical, customer service, or related experience.
• Experience supporting a manufacturing or industrial environment preferred.
• Strong Microsoft Office skills:
• • Outlook
  • Excel
  • Word
  • Teams
  • PowerPoint
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• High attention to detail.
• Ability to prioritize work and meet deadlines.
• Professional customer service skills.
• Ability to work independently and as part of a team.

Preferred System Experience

Experience with any of the following is a plus:

• AS/400
• Kiwiplan (ESP / PCS / ULT / TSS)
• HRMS
• Amtech
• Sage
• JD Edwards
• Salesforce
• EDI
• Customer Portals

Core Competencies

• Attention to Detail
• Communication Skills
• Customer Service
• Team Collaboration
• Problem Solving
• Organizational Skills
• Time Management
• Adaptability
• Results-Oriented Mindset

Physical Requirements

• Frequent typing and keyboard use.
• Frequent use of hands and fingers for office tasks.
• Frequent reaching and handling paperwork.
• Occasionally lift, push, or pull up to 20 lbs .
• Ability to communicate clearly in a busy office environment.
• Ability to review reports, analyze data, and inspect documents with accuracy.

Work Environment

• Climate-controlled indoor office located within a manufacturing facility.
• Primarily sedentary position with occasional walking or standing.
• Manufacturing environment with moderate noise levels.
• Must follow all workplace safety procedures.

Education

Required:

• High School Diploma or GED

Preferred:

• Associate's Degree or Bachelor's Degree

Intellyk is a Joint Commission Certified global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about Intellyk, please visit our website
We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you.

Company Description

Intellyk is a Joint Commission Certified global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about Intellyk, please visit our website are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you.