Professional Standards Administrator (Legal Administrative Assistant)

Job Description

Job Description

Job Description:

At CALIFORNIA ASSOCIATION OF REALTORS®, we believe in the power of relationships. With 200,000 members across California, we’re dedicated to supporting REALTORS® as they help communities thrive. We foster innovation, collaboration, and a healthy work-life integration while offering meaningful opportunities for growth.

About the Role:

California Association of REALTORS® is seeking a highly organized and detail-oriented Professional Standards Administrator to join our Corporate Legal team and play a key role in administering C.A.R.'s Statewide Professional Standards Program. This position will have responsibility for scheduling and planning disciplinary and arbitration cases administered by C.A.R. Additionally, this position will be responsible for facilitating Grievance Committee meetings and hearings conducted pursuant to the Statewide Professional Standards Program; drafting Findings of Fact for disciplinary cases based on hearing panel decisions; and communicating with local association staff by periodically getting information to update their volunteer rosters and providing reports on cases involving their members. The Professional Standards Administrator will also provide general administrative support to the Legal Department as needed.

Job Title : Professional Standards Administrator

Reports To : Senior Counsel & Director of Professional Standards

Group : Corporate Legal

Compensation : $50,000 to $65,000 annually ($24 per hour to $31.25 per hour) Currently Remote but MUST be based in California

Status : Full-Time, Non-exempt

Benefits : Competitive benefits package including health, dental, vision, retirement plan, PTO, and more!

Key Responsibilities :

Support Statewide Professional Standards program.

• Schedule and plan disciplinary and arbitration cases administered by C.A.R.
• Facilitate Grievance Committee meetings and hearings conducted pursuant to the Statewide Professional Standards Program.
• Draft Findings of Fact for disciplinary cases based on hearing panel decisions
• Communicate with local association staff to provide updates and reports on cases involving their members.
• Communicate with volunteers to prepare them for meetings and hearings.
• Answer calls from local associations on Professional Standards matters, and consult with attorney for response.
• Handle complaint intakes from members and consumers.
• Answer questions from parties in cases about the professional standards process.
• Support the statewide program in broader Professional Standards administration.
• Schedule trainings, webinars, and other meetings.
• Provide certificates and other recognition.
• Maintain current content on website.
• Prepare reports on program accomplishments and metrics.
• Provide backup administration of the interboard arbitration program.
• May also recruit and/or train program volunteers.
• Provide general administrative support to the Legal Department, assisting attorneys and other support staff as requested.

Key Requirements:

• Experience :
• • Minimum 2 years administrative experience in a legal office, trade association, or similar company required
  • Minimum 2 years REALTOR® professional standards administrator experience strongly preferred (California experience strongly preferred)
• Education :
• • College degree required; 4-year degree preferred
• Skills :
• • Demonstrated ability to learn new software quickly, as this position will work with CasePro, Microsoft Access, SharePoint, membership system, and other software identified below.
  • Intermediate to advanced level in Microsoft Office (Outlook, Word, Excel, PowerPoint, CoPilot, etc.)
  • Must be comfortable actively running hearings via Zoom.

About the California Association of REALTORS®

The California Association of REALTORS® (C.A.R.) is a statewide trade association dedicated to advancing professionalism in real estate. The Association develops and promotes programs and services for its nearly 200,000 members and helps keep the public informed about real estate throughout California.  

As one of the largest state trade organizations in the United States, C.A.R. provides members with tools, education, information, and advocacy to help them succeed in an evolving marketplace.  

Headquartered in Sacramento, C.A.R. offers flexible work arrangements, business casual culture, and a commitment to health, wellness, professional development, and work-life integration.  

Here at C.A.R., we believe in the power of relationships. We foster innovation, collaboration, and meaningful opportunities for growth while supporting a mission that impacts communities throughout California.  

Why Join Us?  

What many employees appreciate most about working at C.A.R. is the opportunity to make a meaningful impact while working alongside talented, collaborative colleagues. We offer the autonomy to take ownership of your work, the support to grow professionally, and the chance to contribute to one of California's most respected professional organizations.  

Equal Employment Opportunity  

C.A.R. and/or its subsidiaries and agents will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state, and local laws.

Company Description

About the California Association of REALTORS® \n\nThe California Association of REALTORS® (C.A.R.) is a statewide trade association dedicated to advancing professionalism in real estate. The Association develops and promotes programs and services for its nearly 200,000 members and helps keep the public informed about real estate throughout California.   \n\nAs one of the largest state trade organizations in the United States, C.A.R. provides members with tools, education, information, and advocacy to help them succeed in an evolving marketplace.   \n\nHeadquartered in Sacramento, C.A.R. offers flexible work arrangements, business casual culture, and a commitment to health, wellness, professional development, and work-life integration.   \n\nHere at C.A.R., we believe in the power of relationships. We foster innovation, collaboration, and meaningful opportunities for growth while supporting a mission that impacts communities throughout California.   \n\nWhy Join Us?   \n\nWhat many employees appreciate most about working at C.A.R. is the opportunity to make a meaningful impact while working alongside talented, collaborative colleagues. We offer the autonomy to take ownership of your work, the support to grow professionally, and the chance to contribute to one of California's most respected professional organizations.   \n\nEqual Employment Opportunity   \n\nC.A.R. and/or its subsidiaries and agents will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state, and local laws.