Administrative Clerk 2

Job Title Shipping Clerk Shift Schedule Monday through Friday, 4:00 pm – 12:30 am (2nd Shift) Pay Hourly – $21.00 Job Purpose Position reports to the Warehouse Supervisor. Works effectively and efficiently in a warehouse to receive and schedule shipping and freight operations, develop a working knowledge of warehouse organization, and create detailed shipping documentation. Provides shipping support as required by personnel in the Warehouse Department. Essential Duties and Responsibilities Check in all drivers. Print all pertinent paperwork for shipping. Coordinate with the dock and drivers to determine loading door. Ensure all paperwork is properly signed by pickup driver. Close loads in the system. Coordinate with Customer Service Teams regarding special paperwork (e.g., international orders, custom BOLs). Enter customer orders and scan/index documents as required. Understand and follow RJW goals, policies, and procedures. Communicate customer problems, leads, and inquiries to appropriate personnel. Maintain confidentiality of company information. Recommend and implement approved improvements. Update reports as required by Operations Manager and COO. Perform other tasks as assigned by supervisor or manager. Additional Responsibilities Positive telephone personality. Capable of being trained to be 'Phone Assertive'. Exceptional customer service skills. Strong organizational and scheduling skills. Ability to multitask. Computer abilities including word processing, spreadsheets, and learning application software used by RJW. Qualifications Basic office clerical skills. Type at least 40 words per minute. 1–2 years of clerical experience. Basic transportation, logistics, and shipping experience. Education and/or Experience Required High School Diploma or GED (preferred). Language Skills Effectively communicate, read, write, and speak English. Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Write reports, business correspondence, and procedure manuals. Present information and respond to questions from managers, clients, and customers. Mathematical Skills Perform addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals. Compute rates, ratios, and percentages and interpret bar graphs. Reasoning Ability Solve practical problems with limited standardization. Interpret instructions in written, oral, diagram, or schedule forms. Determine root causes and recommend corrective action. Computer Skills Knowledge of business operating systems, internet software, word processing, and spreadsheet software. Lead, guide, and train employees performing related work. Physical Demands Occasionally lift or move up to 25 pounds. Operate phone systems using keyboards and buttons. Speak comfortably in front of others. Work in an indoor office environment; sit, use repetitive hand motion, talk, hear, stand, and walk frequently. Work over 8 hours when required. Work under stressful situations while maintaining accuracy and multitasking. Have 20/20 corrected vision. Speak and communicate clearly over the telephone. Be in sound physical health per certified physician; no evidence of controlled substance use. Work Environment Occasional exposure to moving mechanical parts, fumes, or airborne particles. Noise level ranges from quiet to moderately loud. Employer Rights This job description provides general information about the Shipping Clerk position. It does not constitute an exhaustive list of duties, physical requirements, or environmental conditions. Employees may be asked by supervisors or managers to perform additional duties. Evaluation includes performance of listed duties and those not specifically listed. Duties and responsibilities are subject to change at any time as needs arise. The Company reserves the right to revise this job description at any time. Employment-At-Will All associates, except those covered by a written individual employment or labor agreement, are not employed for a fixed term and are employed at the will of the Company. Associates may resign at any time. The Company reserves the right to terminate an associate at any time for any reason, with or without cause. This Job Description does not modify the prevailing employment-at-will relationship. #J-18808-Ljbffr RJW Logistics Group