Executive Assistant - Learning and Organizational Development (Hybrid/Onsite)

Learning & Organizational Development Coordinator

The Learning & Organizational Development (L&OD) Coordinator provides operational, administrative, and program support to advance organizational learning, leadership development, employee engagement, and culture initiatives. This role serves as a key partner in coordinating learning programs, development experiences, events, and organizational effectiveness activities that support workforce growth and organizational priorities. The coordinator ensures seamless program delivery, maintains data and reporting accuracy, manages logistics, and contributes to a positive participant experience while supporting department initiatives and continuous improvement efforts.

Onsite attendance is required: candidates must be able to work in Philadelphia two days per week, with the possibility of one additional day onsite in Allentown, PA.

Articulates the job's main responsibilities. This is not intended to be an exhaustive list of all essential functions or all duties performed. The essential functions listed below and percentage of time may vary between departments and locations, and are subject to change based on management discretion and organizational needs. Other responsibilities may be assigned at the discretion of management to meet organizational needs.

• Coordinate calendars, meetings, events, and program logistics for L&OD leaders, facilitators, and departmental activities, including facility arrangements, materials, and vendor coordination.
• Provide day-to-day operational and administrative support for Learning & Organizational Development (L&OD) programs, initiatives, and departmental activities.
• Coordinate learning and development programs, including scheduling, registration, participant communications, materials preparation, attendance tracking, and evaluation administration.
• Support employee engagement, recognition, culture, and organizational effectiveness initiatives that enhance the employee experience and support organizational priorities.
• Generate and maintain reports, dashboards, and program metrics related to learning participation, development activities, and departmental outcomes; assist with data analysis and program evaluation.
• Support annual talent management processes, including performance management, goal-setting, leadership development, succession planning, and employee development initiatives.
• Administer and maintain learning technologies and related systems, ensuring accurate data, participant records, and reporting capabilities.
• Identify opportunities for continuous improvement and assist with documenting, updating, and enhancing departmental processes, procedures, and program resources.
• Process invoices, purchase requests, vendor documentation, and departmental expenses in accordance with organizational policies and procedures.
• Participate in L&OD initiatives, special projects, and cross-functional efforts while serving as a resource to leaders, team members, and program participants regarding learning and development opportunities.

Minimum Qualifications

• Associate's Degree in Organizational Development, Human Resources, Business Administration, Education, Communications, or a related field.
• 1 year of experience supporting learning and development programs, training coordination, organizational development initiatives, project coordination, administration, event management, or customer service functions.

Preferred Qualifications

• Bachelor's Degree in Organizational Development, Human Resources, Business Administration, Education, Psychology, or a related field.

Additional Qualifications

• Demonstrated experience providing executive administrative support, including scheduling, meeting management, event planning, vendor coordination, program administration, and departmental activities.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.