Salesforce Architect

Role Description

Working in tandem with the Salesforce Business Analysts, the Salesforce Solutions Architect will have a goal of delivering and maintaining solutions to business needs through the Salesforce platform. The Solutions Architect will engage with various departments to gather requirements, design and document solutions, and set expectations for deliverables. They will also own working with other technical teams and third-party vendors to make our integrations with other systems increasingly seamless.

• Own high-level design and documentation of solution frameworks to address user needs
• Lead high-level evaluation of user stories for technical implementation, including gap analysis between Salesforce functionality and client needs
• Maintain and extend all Salesforce Extensions and third-party integrations
• Own Salesforce underlying data model, including documentation, data governance, and extension
• Create 'how-to' internal guides and relevant trainings
• Collaborate with cross-functional teams, supported by the Platform team, to understand users' needs and identify opportunities for automation within Salesforce, ensuring alignment with business goals
• Support Salesforce team by providing technical leadership, encouraging best practices in integration and application development, deployment, testing (unit and systems), and iterative refinement
• Support Salesforce Development Lead in managing implementation of complex solutions, code review, deployments and other areas of need
• Support team in troubleshooting problems and ongoing support requests from users
• Stay up-to-date with the latest Salesforce features, releases, and industry best practices, proactively recommending and implementing innovative solutions to optimize the platform and enhance user experience

Qualifications

• 4+ years previous Salesforce Solution Architect experience
• Understanding of deployment toolsets
• Solid understanding of and detailed experience with Salesforce.com architecture and API
• Demonstrated track record of successful complex projects involving Salesforce and third party vendors
• Understanding of LWC, Apex classes and triggers and Flows
• Understanding of Salesforce data tools (Data Loader, Workbench, Visual Studio Code)
• Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
• Understanding of Azure DevOps or other Agile tools
• Strong attention to detail and excellent problem-solving skills
• Understanding of Boomi or other Integration tools a plus

Competencies

• Understanding of the Salesforce platform, including all functionality, best practices and integrations with common third-party apps
• Ability to communicate technical needs and solutions with non-technical staff
• Analytical, process design and problem-solving skills
• Ability to juggle and prioritize multiple tasks within a collaborative team environment while maintaining calm

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement