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Senior Tier-1 CSM, FinTech AI Platform - Remote

Eltropy

Eltropy Inc. is seeking a strategic Tier-1 Customer Success Manager to oversee a portfolio of ~20 high-impact financial institution customers across our AI-powered platform. You will drive retention, growth, and satisfaction by aligning with executives, managing onboarding, and leading adoption initiatives.

You will identify expansion opportunities, mitigate churn through data-driven health signals, and partner with Sales to close upsell opportunities while delivering measurable ROI for clients.

#J-18808-Ljbffr
Vacancy posted 4 days ago
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