Import/Export Coordinator

Import/Export Coordinator

At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Responsible and accountable for the planning and execution of moderate to complex Import & Export activities for assigned studies. Reviews, collects, and/or prepares documents for import license submissions. Responsible for coordination of the Import & Export transactions through delivery to depots. Maintains metrics. Actively problem solves and suggests solutions to import/export challenges.

Essential Functions and Other Job Information:

• Ensure that import & export activities are done according to PPD requirements, Client requirements and applicable regulations.
• Ensure an Import & Export plan is in place for each project.
• Perform any other logistic & administrative activities according to their needs and growth of the Department.
• Meet with the Import/Export Manager to discuss import & export issues. Provides appropriate recommendations and alerts.
• On going Training on new Regulations concerning both Import/Exports and GMP activities.
• Maintain Updated PPD Owned Metrics Indicators Reports.

Job Complexity:

Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

Job Knowledge:

Applies acquired job skills and company policies and procedures to complete assigned tasks.

Supervision Received:

Normally follows established procedures on routine work, requires instructions only on new assignments.

Business Relationships:

Contacts are typically with individuals within own department and occasionally with contacts outside own organization. Contacts involve obtaining or providing information or data requiring some explanation or interpretation.

Qualifications:

• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
• Technical positions may require a certificate
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 1 years) or equivalent combination of education, training, & experience.
• Knowledge of both local and global regulations covering all kinds of Import and Export activities.
• Specific Clinical Supply training and courses are essential.
• Familiar with clinical supply terminology, practices and principles.

Knowledge, Skills and Abilities:

• Maintains tracker of local regulatory changes concerning Import & Export activities.
• Daily interaction with Vendors: Custom Brokers, Forwarders, Couriers and Depots.
• Maintenance of Import & Export Files according to PPD requirements, Client requirements and applicable Regulations.
• Good awareness of the Clinical Supply Chain process: Imports/Shipping & Delivery/ Exports.
• Focus on Customer Service aligned with high standards of quality & excellence.
• Strong organizational skills required.
• Strong communication skills both written and verbal.
• Good level of English (verbal and written).
• Computer skills: working knowledge of Microsoft Project, Excel, and Microsoft Word is required.

Our global Clinical Operations colleagues within our PPD® clinical research services provide end-to-end support for clinical trials from study start up to monitoring through to study close out, across commercial and government contracts. Together, we help clients define and develop clinical programs, minimize delays, and execute high-quality, cost-efficient clinical studies.