Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Technical Support Engineer

SigNoz

SigNoz Job Opportunity

SigNoz is a global open source project with users in 50+ countries. We are building an open-source observability platform which helps developers monitor their applications and troubleshoot problems, quickly.

Opportunity to work in a global dev infra product

Backed by YC and some of the prominent VCs in the Bay Area

We are completely remote. No offices

Founding team member opportunity - build customer engineering function from scratch

What We Are Looking For

This is not your typical support role. If you're looking to just route customer issues to relevant engineers, you should stop reading now.

We're looking for someone who is:

  • Technical enough to solve complex distributed systems problems - you need to debug OpenTelemetry instrumentation issues across different tech stacks.

  • Great at building processes - you will create tooling, automation, and processes that help both our customers and internal teams operate more efficiently.

  • Someone who can scale technical operations - you will build the foundation for customer engineering function and grow into leadership as we scale.

  • Strong communication skills - you will frequently go on call with users for debugging issues or onboarding

Who Would Be A Good Fit
  • 2+ years experience in DevOps or engineering roles working with production systems at scale

  • Strong learning skills - you can quickly pick up new technologies and dive deep into complex technical problems

  • Hands-on experience with observability tools - SigNoz, Grafana, Prometheus, DataDog, or similar platforms

  • OpenTelemetry knowledge - understanding of instrumentation, collectors, and distributed tracing concepts

  • Programming skills - can read, write, and debug code in one of Go/Java/Python/JavaScript

  • Customer-engineering mindset - enjoy helping other engineers solve technical problems

Who May Not Be A Good Fit
  • Candidates who are fresh out of college

  • Engineers who lack ownership

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Technical Support Engineer in United States vacancy
  •  ...A technology firm specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical issues. The ideal candidate has experience in a growth-stage environment, working with large-scale distributed systems... 
    Suggested

    Blacksmith

    New York, NY
    4 days ago
  •  ...Description Benefits: ~401(k) ~ Competitive salary ~ Flexible schedule ~ Paid time off ~ Signing bonus Technical Network Support Engineers    Location:   Miami, FL   Job Description  We are currently seeking a Senior Level Network Support... 
    Suggested
    Remote work
    Relocation package
    Flexible hours

    Presidential Staffing Solutions, LLC

    Miami, FL
    16 days ago
  • $140k - $185k

     ...more than 2 million Verkada devices are deployed across 170+ countries. About the RoleVerkada is seeking a Manager for our Technical Support Engineering team. We are looking for a technical leader who will help grow our global team dedicated to supporting our customers 24/... 
    Suggested
    Full time
    Work at office
    Work visa
    Flexible hours
    Shift work

    Verkada

    San Mateo, CA
    1 day ago
  •  ...Technical Support EngineerLocation: Charleston - 997 Morrison Drive, Suite 402At Maymont Homes, our success starts with people, our residents...  ...feel truly at home.Position SummaryThe Technical Support Engineer will play an integral role in delivering and maintaining enterprise... 
    Suggested
    Full time
    Work experience placement
    Work at office
    Work from home

    Brookfield Properties

    Charleston, SC
    4 days ago
  • $62.3k - $115.7k

     ...inventive solutions. Join our vibrant team and become part of an ambitious community that values creativity and teamwork. As a Technical Support Engineer, you'll have the opportunity to create a significant impact by guaranteeing flawless performance and reliability of our... 
    Suggested
    Full time
    Visa sponsorship
    Work visa

    Aristocrat Leisure

    Austin, TX
    1 day ago
  • $80.9k - $122.3k

    ## Technical Support EngineerApplyremote type: Office - Flexiblelocations: Indiana - Indianapolis: Georgia - Atlanta: Washington - Seattletime...  ...cross-functional teams and escalating issues to Product Engineering when necessary.* Provide onboarding support and technical discovery... 
    Work at office

    Salesforce

    Atlanta, GA
    2 days ago
  •  ...Software Technical Support RoleThis role is focused on software technical support, helping customers resolve application and system issues...  ...administration, customer training, and collaboration with software engineering teams, with opportunities to work with AI technologies and... 
    Local area

    Dematic

    Salt Lake City, UT
    3 days ago
  •  ...ideal opportunity for a highly motivated individual to get in on the ground floor as we build out our Technical Support function at Cyberhaven. The Technical Support Engineer candidate is passionate about technology, is always curious, and driven to delight customers. A... 
    Immediate start

    Cyberhaven

    Seattle, WA
    5 days ago
  •  ...Technical Support EngineerIn This Role, Your Responsibilities Will Be:Technical Support and Issue ResolutionProbe, replicate, diagnose, and...  ...interaction.Collaborate with R&D, Manufacturing, Services Engineering, Logistics, Calibration providers, and other internal teams... 
    Work at office
    Remote work
    Flexible hours

    Emerson Electric

    New York, NY
    3 days ago
  • $42.1k - $76.4k

    2026-53054 Technical Support Engineer II Support Dallas, TX Overview About PowerSchool At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom... 
    Temporary work
    Work experience placement
    Work at office
    Flexible hours

    PowerSchool Group

    Dallas, TX
    5 days ago
  • $53.56k - $80.34k

     ...and optimize care delivery. The primary responsibility of the Technical Support Analyst is to provide advanced technical support and act as...  ...Degree preferred in one of the following areas: Biomedical Engineering, Computer Science, Software Engineering, Computer Engineering... 
    Work at office
    Local area
    Remote work
    Work from home
    Flexible hours

    RXinsider

    Brooklyn, NY
    3 days ago
  •  ...Level 3 (LV3) Support, Site Reliability, and Operations Engineer supporting a Point of Sale (POS) platform. This team is embedded within the engineering organization...  ...and modifications Participate in the application technical design process; design, code, and unit test... 
    Work at office
    Local area
    Night shift
    Weekend work

    Ascendum KPS

    Cincinnati, OH
    1 day ago
  • $60k - $82k

     ...Jeppesen ForeFlight is looking for a Technical Support Engineer I to support our portfolio of aviation solutions and services, including mission-critical day-of-operations navigation software, data delivery systems, inflight mobile applications, weather solutions, and... 
    Work experience placement
    Immediate start

    Jeppesen ForeFlight

    Austin, TX
    1 day ago
  •  ...The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking... 

    SharpBrains

    Chesapeake, VA
    4 days ago
  •  ...providing factory-based product and application support for Keysight's instruments. Candidates...  ....ResponsibilitiesProvide post-sales technical support and develop support strategies...  ...advanced technical support to Field Service Engineers, Remote Engineers, and customer support... 
    Remote work

    Keysight Technologies

    Budd Lake, NJ
    5 days ago
  • $71.68k - $89.6k

     ...for Innovation, Product Strength, and Simplicity in Design.Join us on our mission to shape the future of our industry.As a Technical Support Engineer at Cohesity, you will work within our Customer Support organization, supporting and resolving data protection issues on... 
    Hourly pay
    Full time
    Work at office
    Remote work
    Worldwide
    Relocation
    Flexible hours
    2 days per week
    3 days per week

    Trusted Tech Inc

    Lake Mary, FL
    1 day ago
  •  ...As a Technical Support Engineer, your mission is to provide expert technical support for centrifugal compressors and rotating equipment, helping customers and field service personnel quickly resolve complex technical issues and maintain reliable equipment performance.... 
    Work from home
    Flexible hours

    Atlas Copco Holding GmbH

    Houston, TX
    5 days ago
  •  ...TransSIGHT aims to simplify transportation through a holistic and integrated approach. Role Description We are looking for a Technical Support Engineer to join our team in Atlanta, GA. This is a full-time role. We areseekinga motivated and detail-oriented Support Engineer... 
    Full time

    TransSight, LLC

    Atlanta, GA
    5 days ago
  •  ...Technical Support EngineerSymbridge is a fully funded, innovative, early stage FinTech company building a cryptocurrency exchange tailored...  ...SummarySymbridge is looking for a client facing Technical Support Engineer who is passionate about leveraging new technologies and... 

    1872 Consulting

    Old Greenwich, CT
    4 days ago
  • $48 - $54 per hour

     ...Technical Support EngineerSan Mateo, CA United StatesWho We AreVerkada is transforming how organizations protect their people and places...  ...countries.About The RoleVerkada is looking for Technical Support Engineers to support our growing base of enterprise customers. As a... 
    Hourly pay
    Work visa
    Flexible hours
    Shift work

    Verkada

    San Mateo, CA
    5 days ago
  • $85k - $105k

     ...Technical Support Engineer Prismatic is the integration platform that helps B2B software companies build integrations fast and deliver them at scale. We're turning integrations from a bottleneck into a growth driver for hundreds of companies, from high-growth startups... 
    Full time
    Temporary work
    Remote work
    Flexible hours

    Prismatic Inc

    United States
    4 days ago
  •  ...Performance Engineer Opportunity At LiteLLMLiteLLM is an open-source LLM Gateway with 28K+ stars on...  ...find more information on our website, Github and Technical Documentation.About The RoleWe're looking for a Technical Support Engineer to help our customers troubleshoot... 

    BerriAI

    San Francisco, CA
    4 days ago
  •  ...culture position us at the forefront of the telecommunications industry. You will: Provide high-level pre-sales and after-sales technical support to partners and clients globally, including remote and on-site troubleshooting, system optimization, and issue reproduction... 
    Work experience placement
    Local area
    Remote work
    Worldwide

    Sunwave Communications

    Dallas, TX
    2 days ago
  •  ...Technical Support EngineerOur mission is simple: deliver seamless, secure, reliable, and resilient AI compute at scale. We've built a versatile...  ...the ground up, and we are looking for a Technical Support Engineer to join it.Our customers are not filing tickets about... 
    Temporary work
    Work at office

    tensorwave

    Las Vegas, NV
    5 days ago
  •  ...energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron’s portfolio. This... 
    Work at office

    Locusview

    Chicago, IL
    3 days ago
  • $65k - $100k

     ...is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control...  ...Energy – powering the future, together. POSITION SUMMARY The Technical Support Engineer acts as the primary point of contact for all technical... 
    Temporary work
    Work at office
    All shifts
    Flexible hours

    ADVANCED ENERGY MANAGEMENT, INC.

    Fort Collins, CO
    4 days ago
  • $81.3k - $105.2k

     ...security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business. You would act as the Technical Support Engineer for... 
    Full time

    Fortinet

    Sunnyvale, CA
    3 days ago
  • $70k - $90k

     ...We are looking for an experienced Technical Support Engineer to support and scale our DataBlend integration platform. In this role, you will handle day-to-day customer support tickets and quickly ramp up to take ownership of more complex integration and data-related issues... 
    Local area
    Remote work

    Silversmith Capital Partners

    Austin, TX
    2 days ago
  • $65.7k - $118.3k

     ...expand your career in Zero Trust? Are you excited to innovate problem-solving and provide top-tier technical support? Join our We are looking for a Junior Linux Engineer to join our Cloud services team . This role is ideal for someone with foundational knowledge in Linux... 
    Work experience placement
    Work at office
    Shift work

    Akamai

    Honolulu, HI
    1 day ago
  • $75k - $85k

     ...Technical Support Engineer (Field Applications Engineer) Location: Temecula, California Compensation: The anticipated salary range for this position is $75,000–$85,000 annually . Actual compensation will be determined based on factors including skills, experience, education... 
    Local area
    Remote work

    Queclink Wireless Solutions

    Temecula, CA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Support Engineer. Be the first to apply!