Development Manager

Do you want to help revolutionize healthcare? Join Our Team Fueled by a vision to streamline the surgical experience, iOR Partners is leading the office‑based surgery movement, a once‑in‑a‑generation change that benefits physicians, patients, and payers. Our turnkey solution empowers surgeons to seamlessly integrate clinic and surgery in one location, utilizing the highest level of patient safety. Be a part of redefining surgical excellence in the U.S. and around the world! Now Hiring For: Surgical Operations Manager (Office-Based Surgery) — Onsite – Butler, PA About the Job You will run surgical operations at our Butler, PA site, owning the day‑to‑day flow from presurgical workup through case completion. This is a hands‑on manager role for someone who wants to be on the floor, not behind a desk. iOR Partners is building the office‑based surgery model for ophthalmology, bringing surgical capability directly into practices instead of routing patients to hospital ORs or traditional ASC's. It's a real shift in how cataract and ophthalmic surgery gets delivered, and this role puts you at the center of executing it! You will be our extension at this site – the local owner of clinical execution, compliance, and team performance backed by centralized teams in revenue cycle, accreditation, materials management, and provider relations. This role is a strong fit for someone with ophthalmic surgical or ASC operations experience in ophthalmology who wants more ownership and a clear path toward broader operational leadership. What You'll Own Surgical day execution Run daily surgical operations: scheduling, patient flow, room turnover, and on‑time case starts. Drive throughout and minimize downtime by tightening the schedule and removing friction between clinical and surgical teams. Step in clinically when patient flow demands it to perform pre‑surgical diagnostics, workups, and testing coordination (biometry, topography, OCT, visual fields). Make sure clinical findings translate cleanly into surgical planning so cases are ready when the surgeon walks in. Compliance and accreditation Coordinate OSHA, HIPAA, and state and federal compliance at the site. Lead accreditation readiness and maintenance (QUAD A/AAAASF, or TJC where applicable), including audits, documentation, and survey preparation. Maintain accurate, timely documentation across all surgical cases within our EHR. Team and site leadership Coordinate, train, and oversee surgical personnel on‑site (specific scope depends on the site model). Serve as the on‑site point of contact across iOR's centralized teams: revenue cycle, accreditation, compliance, materials management, and provider relations. Track and improve operational performance including utilization, efficiency, and patient experience. Growth and referrals Partner with our Provider Relations Manager on optometric outreach: build and maintain relationships with referring optometrists and represent the practice in market. Work with our materials management team on inventory, vendor coordination, and cost control. Collaborate with revenue cycle on documentation and reimbursement workflows so clinical operations and billing stay aligned. What We're Looking For Required 3+ years in ophthalmic surgical operations, an ASC, or office‑based surgery. Hands‑on clinical experience in ophthalmology or optometry, including pre‑surgical diagnostics and patient workups. Working knowledge of surgical workflows, compliance requirements, and accreditation standards. Experience managing or coordinating teams in a clinical or surgical environment. Strong communication, organization, and problem‑solving skills, as well as the judgment to know when to step in versus when to escalat­e. Based locally in the Butler, PA market. This is an on‑site role. Authorized to work in the U.S. without visa sponsorship. Preferred Experience supporting optometric outreach or building referral relationships with outside providers. Direct experience with QUAD A, AAAASF, or TJC accreditation processes and survey readiness. Clinical certifications such as COA, COT, OSA or similar ophthalmic credentials. Experience working across multiple providers or practices in a surgical setting. Willingness to travel: Up to 25% Job Type: Full‑Time (40/hr week) Location: Onsite - Butler, PA Salary Range: $70,000 - $85,000 Market Development Manager (Optometric Growth) – Oklahoma | Texas area - Remote + 50% Travel About the Role We’re building something new in eye care – a scalable model that connects optometrists and surgical centers to improve patient access and drive better clinical and financial outcomes. As a Market Development Manager, you will own a local market and be responsible for building and growing a network of optometric partners who actively refer patients for surgical care. This is a high‑impact, field‑based role focused on: Building relationships with optometrists Driving adoption of a new model Creating measurable growth within your market This is not a passive account‑management role — you will be responsible for building, activating, and growing a referral network from the ground up. What You’ll Do Build the Network Identify and recruit optometric practices to participate in the program Develop strong relationships with doctors and staff Clearly communicate the value of the model and earn trust Drive Adoption Train practices on workflows, patient identification, and referral processes Ensure teams are confident and equipped to participate Be present in‑market to support early success Generate Growth Help practices move from initial interest to consistent referral behavior Increase referral volume, case quality, and overall performance Track and manage performance across your market Own Your Market Take full ownership of your region’s performance Identify opportunities, solve problems, and improve outcomes Partner with internal teams to continuously refine the model What Success Looks Like You build a strong network of optometric partners in your market Those partners actively refer patients (not just signup) Referral activity grows consistently over time Your market produces meaningful, measurable revenue growth What We’re Looking For Experience 5–8+ years in healthcare, medical sales, or provider‑facing roles Experience working with optometrists, ophthalmologists, or similar providers preferred Background in territory growth, business development, or physician relations Skills Strong relationship‑building and communication skills Ability to influence behavior and drive adoption Comfortable presenting to physicians and clinical staff Data‑driven mindset with ability to track and improve performance Traits Self‑starter who thrives in low‑structure environments Competitive and results‑oriented Comfortable being in the field and traveling regularly Motivated by building something and seeing tangible results Why This Role Opportunity to build and own a market, not just manage accounts Direct impact on patient access and practice growth High visibility and opportunity to grow with the business Performance‑driven compensation aligned to results Compensation Competitive base salary Performance‑based incentives tied to: Optometric partner signings Revenue growth within your market Willingness to travel: 50% (Required) Job Type: Full‑Time (40/hr week) Location: Oklahoma | Texas area – Remote with 50% travel Salary Range: $95,000-$110,000 base + commission Market Development Manager (Optometric Growth) – Orlando | West Palm | Miami area - Remote + 50% Travel (Content omitted for brevity – see full original description for this role) Market Development Manager (Optometric Growth) – Utah | Phoenix | Las Vegas | Reno area - Remote + 50% Travel (Content omitted for brevity – see full original description for this role) Site Development Manager - Remote + 25-50% Travel About the Job We are seeking an experienced and highly organized Site Development Manager to lead the planning, development, and successful launch of office‑based surgical suites. This role is responsible for overseeing all aspects of site development while building the structure, systems, and processes needed to support a growing portfolio of projects. The Site Development Manager will drive strategic planning, standardize best practices, and continuously improve departmental operations to ensure each site is delivered on time, within budget, fully equipped, compliant, and operationally ready for patient care. The ideal candidate is a hands‑on leader with extensive experience in surgical facility development who thrives on managing complex projects while thinking strategically about the future. They will collaborate across departments, confidently navigate construction, procurement, and operational challenges, and develop scalable solutions that support the continued growth of the organization. Responsibilities Develop and scale the Site Development function to support a growing portfolio of office‑based surgical suite launches. Design, implement, and continuously improve the systems, workflows, and processes required for efficient, repeatable site development. Standardize project management tools, documentation, and best practices across all site development activities. Identify opportunities to improve efficiency, consistency, and quality as the organization grows. Drive long‑term strategic planning for the Site Development department. Partner with executive leadership to develop departmental goals, resource plans, and scalable operational strategies. Evaluate current processes and recommend improvements that support future organizational growth. Develop metrics and reporting tools to measure project performance and departmental effectiveness. Build cross‑functional operational alignment. Communicate project status, risks, timelines, and resource needs to leadership. Partners with Clinical Operations, Procurement, Facilities, IT, Revenue Cycle, and other departments to ensure successful project execution. Prepare the Site Development function for future integration with Launch Services and other operational teams as the organization evolves. Required Qualifications 4+ years of experience in surgical facility development, including Ambulatory Surgery Centers (ASCs) or Office‑Based Surgery (OBS) suites. Demonstrated experience managing multiple concurrent projects. Experience sourcing surgical equipment and evaluating vendor proposals. Strong organizational, project management, and vendor negotiation skills. Excellent written and verbal communication skills. Proficiency with Microsoft Office and project management software. Strong critical thinking and problem‑solving skills with the ability to adapt to changing priorities. Experience with healthcare construction or medical facility build‑outs. Knowledge of accreditation and regulatory requirements for surgical facilities. Familiarity with surgical instrumentation, medical equipment, and operating room workflow. Experience developing and delivering staff training programs. Preferred Qualifications Experience with healthcare construction or medical facility build‑outs. Knowledge of accreditation and regulatory requirements for surgical facilities. Familiarity with surgical instrumentation, medical equipment, and operating room workflow. Experience developing and delivering staff training programs. Willingness to travel: 25-50% Job Type: Full‑Time (40/hr week) Location: Remote+ Travel Salary Range: $100,000-$110,000 Manager, Revenue Cycle Management (RCM) - Remote About the Job The Manager, Revenue Cycle Management (RCM) is a leadership role within iOR Partners responsible for overseeing the people and processes that deliver RCM support to iOR Customers. Reporting to the Director of Business Operations, this position leads a team of RCM Billing Leads, plus additional senior Billing Leads that handle specialized accounts. The aim of this position is to ensure iOR’s revenue cycle program is executed reliably, consistently, and in line with Customer expectations. This role is customer‑facing and operations‑focused, serving as the primary escalation point for Customer concerns surrounding billing and reimbursement, and as a trusted advisor who confidently balances empathy with expertise. The Manager works closely with iOR Partners leadership, IT, and outsourcing partners to monitor program performance, maintain accurate knowledge resources, and promote efficiency and quality across the RCM program. Beyond day‑to‑day oversight, the Manager is expected to identify and lead process improvement initiatives, elevate Customer satisfaction and confidence in their RCM program, and pursue growth of iOR revenue opportunities powered by RCM processes and resources — building a team that embodies iOR’s positioning as an expert consultant to our Customers. Responsibilities Lead and develop internal iOR Revenue Cycle Management (RCM) Billing Leads. Oversee the quality of RCM Program support provided to iOR Customers. Support iOR Partners leadership and the IT team in tracking and monitoring RCM program performance and activity. Partner with outsourcing vendor leadership to promote program efficiency and quality. Maintain Billing Lead knowledge reference materials that support task execution, ensuring they stay current, accurate, and complete. Serve as the escalation point for Customer concerns and questions regarding their billing and reimbursement program. Facilitate iOR's support to Customers as they pursue contracted reimbursements from insurance payors. Communicate progress on task completion and performance against service level agreement (SLA) expectations. Navigate difficult Customer conversations with a balance of empathy and confident expertise. Research and identify new sources of information to inform recommendations and decisions. Build a team that embodies iOR's positioning as an expert consultant to iOR's Customers. This is not an exhaustive list of duties, and you may be asked to perform different tasks if your role within or the objectives of the organization changes. Required Qualifications 2+ years of medical billing experience, with hands‑on knowledge of ICD‑10 and CPT coding, claims submission, charge entry, and payment posting. 2+ years of experience with UB‑04 billing and navigating EMR systems within a healthcare or ambulatory surgery setting. 2+ years of proven experience leading or developing a team, ideally within a revenue cycle, billing, or customer support environment. Customer‑first mentality with the composure to stay steady when facing difficult questions and situations. Skilled at elevating team morale and performance within a function that regularly manages difficult Customer interactions. Comfortable operating in ambiguous, fast‑paced environments that don’t always follow a defined playbook. Strong relationship‑building, communication, and customer service skills, with the ability to navigate difficult conversations with empathy and expertise. Working understanding of medical terminology, billing practices, and reimbursement, with the ability to apply contract language to billing. Familiarity with billing guidelines and regulations across government and non‑government payors in multiple states. Strong computer skills, including utilization of electronic medical records systems. Ability to manage a high volume of work with speed and accuracy. Experience following and monitoring strict adherence to HIPAA guidelines required. Authorization to work for an employer in the United States without visa sponsorship. Preferred Qualifications 5+ years of medical billing experience, with hands‑on knowledge of ICD‑10 and CPT coding, claims submission, charge entry, and payment posting. 5+ years of experience with UB‑04 billing and navigating EMR systems within a healthcare or ambulatory surgery setting. 2+ years of experience serving as an escalation point for Customer billing and reimbursement concerns, including working directly with insurance payors on contracted reimbursements. 2+ years of experie nce with office billing; surgery/ASC billing operations. Familiarity with billing guidelines and regulations across government and non‑government payors in multiple states. Billing/coding certifications, such as CPC, CCS, RHIT. Job Type: Full‑Time (40/hr week) Location: Remote Salary Range: $100,000-$125,000 Benefits Offered Health Insurance Dental and Vision Insurance Life Insurance Short and Long Term Disability 401(k), up to 6% match of your contribution #J-18808-Ljbffr