Administrative Coordinator

Administrative Coordinator

We are seeking a skilled and organized Administrative Coordinator to join our team and provide essential support to our operations. This role requires a detail-oriented individual with strong communication and time management skills. The ideal candidate will be proficient in managing various administrative tasks efficiently and effectively.

Key Responsibilities

Email Management:

• Monitor and respond to emails promptly, prioritizing messages and flagging important correspondence for attention.
• Organize and maintain email folders, ensuring that messages are appropriately archived for easy access.

Calendar Management:

• Schedule and coordinate appointments, meetings, and events for team members, utilizing calendar software to manage schedules efficiently.
• Send reminders and confirmations for appointments to ensure attendance and minimize conflicts.

Managing Voicemails:

• Retrieve and respond to voicemail messages in a timely manner, forwarding urgent messages to the appropriate recipients.
• Maintain an organized system for tracking and following up on voicemail communications.

Setting Appointments:

• Assist in scheduling appointments and consultations with clients, prospects, and partners, coordinating availability between parties.
• Communicate appointment details and confirmations to all relevant stakeholders.

Send Daily and Monthly Reports:

• Compile and distribute daily and monthly reports summarizing key metrics, activities, and achievements.
• Ensure reports are accurate, well-presented, and delivered on schedule to relevant stakeholders.

Manage and Update Lead Tracking Spreadsheets:

• Maintain lead tracking spreadsheets, entering new leads, updating status changes, and recording relevant information.
• Regularly review and analyze lead data to identify trends and opportunities for optimization.

Order Weekly Office Items:

• Coordinate the procurement of office supplies and other essential items on a weekly basis, ensuring adequate stock levels and timely delivery.

Expense Reports:

• Assist team members in preparing and submitting expense reports, reviewing receipts and documentation for accuracy and compliance with company policies.

Entering Weekly Timecards:

• Collect and process weekly timecards from team members, accurately recording hours worked and any relevant time-off requests.

Create Realtor Lists for LO's:

• Generate and update lists of realtors for Loan Officers (LOs), providing them with accurate and relevant contact information.

Create a Monthly PTO Calendar:

• Develop and maintain a monthly calendar to track and manage employee Paid Time Off (PTO) requests and availability.

Manage the Team's CRM:

• Oversee the Customer Relationship Management (CRM) system, ensuring data accuracy, organization, and regular updates.

Skills, Knowledge, and Expertise

• Proven experience in an administrative or coordinator role, preferably in a fast-paced environment.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and calendar management software.
• Attention to detail and accuracy in data entry and record-keeping.
• Ability to work independently with minimal supervision and collaborate effectively within a team environment.

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• In-depth training for career growth
• Great Company Culture and HR experience
• 1,000 PHP De Minimis
• Equipment and software provided

About NightOwl Consulting

NightOwl Consulting was born from the desire for more! As prior clients of a BPO, we found ourselves struggling with support, understanding of our business industry, and the treatment of our global family… from this, NightOwl Consulting was born. Our mission is to connect companies with world-class talent with the overall vision to build a global family that aspires to reach its highest potential.

Our Hiring Process

Stage 1: Applied

Stage 2: Assessment

Stage 3: Client Interview

Stage 4: Hired

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