Operations Administrative Assistant

Benefits:

401(k)

Free uniforms

Opportunity for advancement

Training & development

Employee discounts

About Proprioceptive Solutions

Proprioceptive Solutions is a cutting-edge Movement Hospital and Human Performance Institute based in La Jolla, California. We specialize in interdisciplinary orthopedic rehabilitation, sports science, and metabolic health. Our facility integrates clinical expertise with advanced technologies to deliver personalized, data-driven care. Through collaborative treatment models and value-based healthcare strategies, we empower patients to move better, recover faster, and live stronger. Join a team that is redefining what’s possible in conservative care and human performance.

Position Overview

Proprioceptive Solutions is seeking a highly organized, professional, and personable Operations Administrative Assistant to join our team on a part-time basis. This role is essential to creating a seamless and welcoming experience for every patient and guest. As the first point of contact, you will play a key role in supporting daily front desk operations while ensuring exceptional service and administrative efficiency.

Key Responsibilities

Greet and welcome patients, guests, and visitors in a warm and professional manner

Answer incoming phone calls and direct inquiries to the appropriate department

Schedule, confirm, and manage patient appointments

Check patients in and out efficiently and accurately

Update and maintain patient records in the electronic health record (EHR) system

Perform administrative tasks including data entry, filing, and record maintenance

Address patient questions, concerns, and complaints promptly and professionally

Coordinate with clinical and administrative departments to ensure smooth operations

Generate reports and provide administrative support as requested by supervisors

Maintain the cleanliness, organization, and professional appearance of the front desk area

Adhere to company policies, security protocols, and emergency procedures

Qualifications

High school diploma or equivalent required

Previous experience in a front desk, receptionist, customer service, or administrative role preferred

Experience in a healthcare, wellness, or performance setting is a plus

Excellent verbal and written communication skills

Strong organizational skills and attention to detail

Ability to multitask and work efficiently in a fast-paced environment

Proficiency with Microsoft Office and electronic health record (EHR) systems

Professional demeanor with a patient-first mindset

Ability to work collaboratively in a team-oriented environment

Adaptability and problem-solving skills

What We’re Looking For

A friendly, welcoming, and polished professional

Strong interpersonal and customer service skills

Someone who thrives in a dynamic, fast-paced environment

A proactive team player with excellent judgment and initiative

Enthusiasm for health, wellness, and helping others

How to Apply

Please submit your resume and a brief cover letter outlining your interest and relevant experience. We look forward to learning more about you.