Senior Product Manager

Role Description

We are seeking a Senior Product Manager to serve as a critical liaison between IT, Product Management, and Strategy teams, driving alignment between business goals and technical execution. This role requires deep expertise in retail, pricing strategy, and loyalty programs, with a strong ability to challenge existing thinking, identify gaps in strategy, and drive innovative solutions.

The ideal candidate brings:

• 10+ years of retail experience
• 8+ years in product management
• 5+ years in pricing management
• Hands-on experience partnering with pricing stakeholders to design, develop, implement, and scale retail loyalty programs

Responsibilities

• Strategic Liaison & Cross Functional Leadership
  • Act as the primary interface between IT, Product Management, and Strategy teams, ensuring alignment across business and technology initiatives.
  • Translate complex pricing, loyalty, and retail strategies into clear technical requirements and actionable product roadmaps.
  • Facilitate collaboration, decision making, and prioritization across stakeholders.
  • Identify and resolve disconnects between strategic intent and technical execution.
• Product Strategy & Delivery
  • Define and drive the product vision, roadmap, and execution for retail pricing and loyalty solutions.
  • Lead end to end product lifecycle: ideation, design, build, launch, and continuous optimization.
  • Ensure solutions are scalable, customer centric, and aligned with enterprise architecture.
• Pricing Strategy & Optimization
  • Partner with pricing stakeholders to design and operationalize:
    • Dynamic pricing models
    • Promotional and markdown strategies
    • Price elasticity and competitive pricing frameworks
  • Ensure pricing strategies are effectively translated into system capabilities and automation tools.
  • Evaluate and improve pricing performance to drive margin and revenue growth.
• Loyalty Program Design & Implementation
  • Collaborate with business and pricing teams to design, develop, and roll out retail loyalty programs.
  • Translate loyalty strategies into technology enabled solutions, including:
    • Rewards structures
    • Personalization and targeted offers
    • Omnichannel engagement capabilities
  • Oversee implementation and adoption, ensuring seamless integration with existing retail systems.
• Strategic Challenge & Gap Identification
  • Leverage deep retail and pricing expertise to critically assess existing strategies and assumptions.
  • Identify gaps, inefficiencies, and missed opportunities in pricing and loyalty initiatives.
  • Proactively recommend innovative, data driven improvements to enhance customer engagement and profitability.
  • Act as a thought partner to senior leadership, influencing strategic direction.
• Requirements & Agile Execution
  • Develop business requirements, user stories, and functional specifications aligned with business goals.
  • Own backlog prioritization and ensure alignment with strategic priorities.
  • Participate in Agile ceremonies and work closely with engineering teams to ensure successful delivery.
• Data Driven Decision Making
  • Define KPIs and success metrics for pricing and loyalty products.
  • Utilize data analytics, A/B testing, and customer insights to inform decisions.
  • Monitor product performance and continuously refine based on measurable outcomes.
• Stakeholder Management & Communication
  • Build strong relationships with stakeholders across pricing, merchandising, marketing, IT, and executive leadership.
  • Clearly communicate product strategy, progress, and performance.
  • Lead workshops and strategic discussions to drive alignment and innovation.

Qualifications

• Bachelor's degree in Business, Engineering, Computer Science, Economics, or related field (MBA preferred).
• 10+ years of retail industry experience, including merchandising, pricing, or omnichannel operations.
• 8+ years of product management experience, with ownership of complex, cross functional initiatives.
• 5+ years of pricing management experience, including pricing strategy and execution.
• Proven experience working as a liaison between business and IT/engineering teams.
• Hands-on experience in designing and implementing retail loyalty programs.
• Strong understanding of Agile methodologies and software development lifecycle (SDLC).
• Exceptional analytical, problem solving, and stakeholder management skills.

Benefits

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well being programs