Administrative Specialist

Administrative Support Assistant 2

Under the administrative direction of the Dean of Students, the Administrative Specialist provides advanced office management and administrative support for the Office of the Dean of Students at the Downtown Phoenix Campus. The role handles sensitive and confidential communications and requires a high degree of independent judgment. In addition to supporting the Dean of Students staff, the Administrative Specialist works closely with executive-level administrative offices and engages with a broad undergraduate, professional, and graduate student population.

Rate of Pay: $44,100 - $55,100 per year; DOE

Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes:

• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance for free and confidential behavioral health services.
• ASU Discounts to sports/events along with discounts with ASU partnerships.
• Flexible work arrangements are available in an alternative or hybrid schedule but will be based on the work and the needs of the university and department operations and pending leadership approval.

Work Schedule: Monday - Friday, 8:00 am - 5:00 pm, with occasional evenings and weekends required. Job location is at ASU's Downtown Phoenix campus location.

Essential Duties:

• Performs special assignments/projects as directed by the Dean of Students Office
• Serves as Office Manager for the day-to-day operations of the Dean of Students Office
• Collaboratively composes correspondence on a variety of subjects requiring judgment, originality, and broad knowledge of University policy and procedures
• Assists in developing operating policies and procedures
• Performs research and/or statistical analyses and assists in the planning and preparation of special reports
• Provides facilities management support for EOSS organization; which includes ISAAC, IT requests, and inventory surplus
• Supervises student employees
• Maintains the calendars and arranges travel for the Dean of Students Office
• Maintains confidential administrative, fiscal, and academic records
• Interprets general office and administrative policies within the office
• Schedules and attends meetings; takes and transcribes notes/minutes and distributes upon approval
• Follows-up on decisions and action items made during meetings at the direction of the Dean of Students Office
• Supports students through advocacy and crisis response, offering calm, informed assistance and connecting individuals with the right services during high-stress situations.
• Other duties as assigned

Knowledge, Skills and Abilities:

• Knowledge of University policies and procedures.
• Skill in a wide variety of administrative functions including calendaring, scheduling, and word processing.
• Skill in dealing with a wide range of topics, including confidential and sensitive information.
• Skill with diplomacy and in maintaining effective working relationships.
• Skill in both verbal and written communication.

Minimum Qualifications:

Bachelor's degree and five (5) years of executive-level administrative support experience; OR, Nine (9) years of executive-level administrative support experience; OR Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

• Experience working in a higher education environment with students while developing and maintaining effective working relationships.
• Demonstrated knowledge of University policies and procedures with particular emphasis on the operations or functions overseen by the Dean of Students to whom the Administrative Specialist reports.
• Advocacy and Crisis Management experience.
• Evidence of: effective verbal and written communication skills (composition, grammar, spelling and punctuation).
• Bilingual English/Spanish preferred.
• Experience with: preparing correspondence and reports; scheduling meetings and maintaining calendars; utilization of PeopleSoft, Workday and Canvas; and use of personal computer/software (e.g. Excel; Outlook; Word; PowerPoint).

Working Environment:

• Supervise student staff
• Use critical thinking to make decisions and/or analyze data
• Schedule appointments and maintain calendars
• Communicates effectively
• Professionally represents department/program
• Use computers effectively including inputting, reviewing and retrieving information
• Work collaboratively across various departments within the University as well as with diverse populations and groups

Department Statement:

Educational Outreach and Student Services (EOSS) is committed to continuing to support all current and future students by creating an optimal environment for learning and providing timely and responsive service to all Sun Devils.

Driving Requirement:

Driving is not required for this position.

Location:

Off-Campus: Phoenix

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement:

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