IT Project Manager

Role Description

Under the general supervision and direction of the Application Manager responsible for the IT Project Management Office, the project leader is delegated the responsibility and accountability to manage project deliverables from concept to completion following TriHealth information systems standard processes. The project leader also plans, directs and manages resources to ensure the quality and timeliness of projects. Training and compliance of TriHealth information system project management tools and processes facilitated by the project leader. Scope includes:

• Defining deliverables and understanding specifications
• Preparing requests for proposals
• Participating in system acquisition process
• Determining with customer the value metrics of the project and implementation

This position is also accountable for application development, modifications of existing and new systems, as well as customer support and consulting by providing information as appropriate to department management and the organization as a whole.

Qualifications

• Bachelor's Degree
• Equivalent experience accepted in lieu of degree
• Excellent understanding of coding methods and best practices
• Prior experience leading multi-disciplinary teams managing deliverables and issue resolution
• Proven analytical abilities
• Excellent written and communication skills
• 5-7 years experience
• Experience in project management and related IT fields

Requirements

• Provides education/guidance/direction to project team members to ensure quality procedures, techniques and standards are being followed.
• Ensures that project solutions, designs, requests for proposal, system acquisitions and modifications meet the goals and objectives of the requesting department.
• Provides leadership to ensure project tasks are completed accurately and within the time estimated from the project schedule or scheduled completion date of request.
• Performs definition, preliminary analysis, resource planning, project scheduling and develops project plan utilizing current methodologies and standards.

Benefits

• Competitive shift differentials where applicable
• Opportunities for professional growth
• Comprehensive benefits package that may include:
• Medical
• Dental
• Vision
• Paid time off
• Retirement savings plans
• Tuition reimbursement
• Note: OPTIONAL positions are not eligible for TriHealth benefits

Working Conditions

• Climbing - Rarely
• Concentrating - Frequently
• Continuous Learning - Consistently
• Hearing: Conversation - Frequently
• Interpersonal Communication - Frequently
• Kneeling - Rarely
• Lifting <10 Lbs - Frequently
• Lifting 11-50 Lbs - Rarely
• Pulling - Rarely
• Pushing - Rarely
• Reaching - Rarely
• Reading - Frequently
• Sitting - Frequently
• Standing - Occasionally
• Stooping - Rarely
• Thinking/Reasoning - Consistently
• Use of Hands - Frequently
• Color Vision - Rarely
• Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

• Serve: ALWAYS…
  • Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
  • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
  • Refrain from using cell phones for personal reasons in public spaces or patient care areas
• Excel: ALWAYS…
  • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
  • Offer patients and guests priority when waiting (lines, elevators)
  • Work on improving quality, safety, and service
• Respect: ALWAYS…
  • Respect cultural and spiritual differences and honor individual preferences.
  • Respect everyone’s opinion and contribution, regardless of title/role.
  • Speak positively about my team members and other departments in front of patients and guests.
• Value: ALWAYS…
  • Value the time of others by striving to be on time, prepared and actively participating.
  • Pick up trash, ensuring the physical environment is clean and safe.
  • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
• Engage: ALWAYS…
  • Acknowledge wins and frequently thank team members and others for contributions.
  • Show courtesy and compassion with customers, team members and the community.