Augmentative and Alternative Communication Specialist

Augmentative and Alternative Communication Specialist

At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.

Job Purpose

Augmentative and Alternative Communication Specialist (AAC Specialist) is responsible for contributing to business growth by increasing awareness, developing networks, providing information on multiple product solutions to potential clients. In addition, the AAC Specialist is assisting customers in the selection and funding of speech generating devices that best meet their needs.

Key Responsibilities

• Develops leads by researching possible resources to attain market growth.
• Sustains territory management through account maintenance, participates in clinical and educational support, and coordinates internal/external resources to increase customer value.
• Assists in identifying alternative methods of communication for clients with disabilities and supports the Speech and Language Pathologist in implementing strategies.
• Conducts consultations to determine most appropriate AAC solution(s) for a client by utilizing speech devices and AAC software knowledge.
• Prepares and offers presentations/in-services demonstrating the benefits of our products to key referral groups.
• Educates and assists the Speech and Language Pathologists (SLPs), therapists, educators, and clients on the funding process and third-party payer requirements.
• Collaborates with the funding team on prior authorization and case submissions to expedite the claim process.
• Stays abreast of industry trends and participates in professional organizations within the AAC industry to enhance sales opportunities.
• Performs other related duties as assigned.

Leadership Principles Behaviors

Engaging and caring personality while overcoming obstacles in satisfying customers' needs. Compassionate. Driven and forward thinking. Results oriented. Challenges status quo.

Qualifications, Skills and Experience

• Bachelor's degree required.
• A minimum of 2 years working in a setting directly related to augmentative alternative communication and/or assistive technology preferred.
• A minimum of 2 years of clinical market development or background in speech language pathology special education with specialty in AAC and/or sales preferred.
• Great skills in preparing and provide training and presentations to various audiences.
• Proficient in MS Office Word, Excel, PowerPoint and Outlook.
• Ability to travel within the assigned territory as needed.
• Ability to remain focused while handling multiple tasks, responsibilities and projects.

Physical Requirements

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to meet essential functions of the position with reasonable accommodations as necessary. Ability to lift up to 40 lbs. at times. Ability to work overtime as needed.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.