Global Sales Force Effectiveness Director

As the Global Sales Force Effectiveness Director, you will lead the Sales Force Effectiveness (SFE)strategy, operating model, and execution for the Refinish business. You will lead CRM governance, pipeline management, sales operating pace, and Commercial Excellence deployment, ensuring adoption and execution across all regions. As the global SFE leader, you will provide strategic direction, governance, and oversight while helping regional teams improve daily execution. Your focus is on improving commercial agility, sales productivity, and profitable growth through disciplined use of data and tools.Key ResponsibilitiesDevelop the global SFE strategy aligned with Commercial Excellence priorities.Lead the global SFE organization, including CRM and regional Commercial Excellence teams.Be the primary liaison between Corporate Commercial Excellence and the Refinish business.Oversee the global Salesforce CRM platform, ensuring governance, adoption, data integrity, and enhancement in partnership with IT and corporate teams.Establish and govern global pipeline management standards, driving accountability for pipeline health, conversion, and reporting.Define and oversee a global sales operating pace, integrating pipeline reviews, business reviews, and strategic planning processes.Ensure successful deployment and adoption of Commercial Excellence tools and processes across regions.Lead global change management initiatives to embed new ways of working and sustain behavioral change.Define and report on important SFE metrics, including CRM adoption, pipeline quality, and operating pace adherence.Provide relevant insights and analytics to sales and business leaders to support data-driven decision-making and continuous improvement.Qualifications8+ years in sales, commercial excellence, or customer-facing functions within a global organization.Bachelor's Degree requiredExpertise in CRM platforms (Salesforce preferred), pipeline management, sales operating models, and sales governance.Experience leading large-scale global process, system, and tool deployments with high adoption rates.Fluent in English.How we work: At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location.About us:PPG: WE PROTECT AND BEAUTIFY THE WORLDThrough leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit and follow @PPG on X. The PPG Way 2030 We are customer championsProactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. We act with purpose and speedAgile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.We are excellent operatorsProductive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers. We compete to winFuture-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. We are PPG proudStrong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email View email address on click.appcast.io. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.Job SummaryJob number: JR268005Profession: Sales & Retail