Assistant Director of Human Resources

Are you passionate about hospitality and eager to grow your Human Resources career with one of the most iconic hotels in Milwaukee? Do you aspire to make a real impact on associate engagement, training, and labor relations while supporting a premier luxury property? If so, the Hilton Milwaukee is the perfect place for you! We are seeking an Assistant Director of Human Resources to join our dynamic leadership team and help shape an exceptional workplace culture and drive service excellence.

As the Assistant Director of HR, you will partner closely with the Director of HR to oversee day-to-day HR operations, ensure compliance with labor laws and union agreements, and drive initiatives that strengthen associate engagement, learning and development, and community involvement. This is an excellent opportunity for an experienced, strategic, and hands-on HR generalist with proven HR leadership experience who is ready to take the next step in their career. Whether you are currently an HR Manager, Talent Acquisition Manager, or HR Business Partner seeking to advance into a senior HR leadership role, this position allows you to make a meaningful impact on both people strategy and the success of a premier, luxury hotel. Join our dynamic leadership team and help shape the future of our workplace culture.

Connected to the newly expanded Baird Center, the Hilton Milwaukee is Milwaukee's largest hotel. Built in 1927 as the Schroeder Hotel, the Hilton Milwaukee offers 554 well-appointed guest rooms which have all been recently transformed as part of a $43 million dollar renovation. The hotel also offers refreshed meeting and event spaces, beautifully updated public areas, and more than 34,000 square feet of flexible meeting and event space.


What you will be doing:

• Partner with the Director of Human Resources to implement and achieve hotel HR goals in alignment with the business plan.
• Coordinate and deliver onboarding programs, including Orientation, Make It Right Service Training, and system/compliance training for new hires and managers.
• Develop and deliver Hilton branded and Marcus training initiatives, compliance training, and publish learning calendars to support continuous growth.
• Guide managers through employee relations, labor relations processes, and performance management, ensuring fair and consistent application of corrective action.
• Assist with investigations, grievance resolution, and maintaining strong relationships with local labor union.
• Manage benefits administration, leave of absence programs, workers' compensation, OSHA compliance, and unemployment claims.
• Lead associate recognition and engagement programs, including People Pleaser of the Month/Year, Manager of the Quarter, and Associate Appreciation Month.
• Organize and lead community involvement initiatives, strengthening the hotel's presence in Milwaukee.
• Maintain accurate and confidential HR and personnel records, process payroll adjustments, PTO payouts, and terminations.
• Perform additional tasks and projects as assigned by the Director of HR.

What we are looking for:

• Minimum of 3 years of experience in a Human Resources management/supervisory role (hospitality experience preferred).
• Bachelor's degree in Human Resources, Business Administration, or a related field (required).
• SHRM-CP or PHR certification preferred.
• Strong knowledge of employee relations, labor relations, and HR compliance best practices.
• Excellent verbal and written communication skills with the ability to coach, counsel, and influence others.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Ability to maintain professionalism and confidentiality in all HR matters.
• Strong problem-solving and analytical skills.
• Union experience preferred.

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• "Two for one" movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

Salary Estimate: $75,000 - $85,000/year based on experience and qualifications.

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an equal opportunity employer.

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