National Retail Account Manager

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.

Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.

Learn about our company culture directly from our team.

YOU

As the National Retail Account Manager you will be responsible for growing Home Center and Co-op sales in the MI/IL/WI/MN/NE/IA territory. You will coordinate with and contribute to the overall branch and company efforts to profitably grow our business. You will be responsible for creating and maintaining positive relationships with customers, executing on National Retail customer-specific projects, and completing objectives as directed by the National and Regional teams. You will also lead and participate in training sessions in and out of the territory. These training sessions require scheduling, promotion, set-up, presentation, and take-down, as well as providing observation and suggestions for improvement. You will work with Regional Sales Managers, Product Management, Marketing, and TSRs to develop/coordinate sales strategies and programs; and communicate appropriate market trends and field intelligence to provide to Management and Operations to ensure customer satisfaction.

WHAT YOU’LL BE DOING (% of Time)

Build and maintain relationships at store and regional levels with all parties affecting our business, including customer and service channels, while managing Home Center customers. Service, maintain, and execute store sets, displays, merchandising initiatives, and planograms to maximize product visibility and sales performance. Prepare and present store and regional-level POS activity to key decision makers. (25%)

Create and coordinate National Retail programs/projects focused on increasing the sales and profitability of the territory. Track and analyze POS numbers to determine program/project effectiveness and make needed adjustments to maximize sales. (20%)

Directly lead and develop two Retail Sales Representatives (RSRs) through coaching, ride-alongs, performance management, development planning, and regular communication. Foster accountability, growth, and execution consistency across assigned territories. (20%)

Demonstrate product installation procedures. Schedule, coordinate, prepare and present insightful and educational presentations and workshops. (10%)

Communicate with appropriate regional personnel about Home Center needs. Resolve customer concerns or issues with the assistance of other departments as needed. (10%)

Partner with territory sales team members to provide high quality “No-Equal” service and support to customers. Keep up to date with local building codes, requirements, common practices, and become your customers’ trusted advisor and product knowledge expert. (10%)

Other duties and responsibilities, including but not limited to, consistent CRM management and usage, scheduling, business planning, submitting expense reports in a timely manner, regular maintenance of company-owned vehicles, and other duties as assigned. (5%)

DESIRED SKILLS AND EXPERIENCE

If you can do everything listed above, you’ve got what it takes. Perhaps some of the following would be helpful too:

• Bachelor’s degree preferred.
• 3-5 years of Related experience in retail construction sales and/or training. National Accounts experience and/or business or marketing experience preferred.
• Technical: Have the ability to gain product knowledge in order to become a trusted resource for Simpson Products and solutions as well as working with Specialists to provide support as needed.
• Presentation Skills: Ability to develop and present captivating presentations and incorporate sales skills to step a prospect through a story.
• Creative & Innovative Thinking: Ability to exhibit creativity and innovation when contributing to organizational and individual objectives.
• Decision Making & Judgement: Ability to balance analysis, wisdom, experience, and perspective when making decisions.
• Accountability & Dependability: Ability to fulfill all commitments made to peers, co-workers, and supervisor.
• Adaptability & Flexibility: Ability to respond positively to change, embracing and using new practices or values to accomplish goals and solve problems.
• Customer Focus: Ability to build and sustain productive customer relationships.
• Self-Awareness: Ability to find and maximize opportunities for growth and development.
• Proactivity: Ability to identify what needs to be done and take action, when situation requires it.
• Influence: Ability to address issues in an open, constructive, professional manner.
• Organization & Prioritization: Ability to manage multiple projects and priorities simultaneously as well as quickly reallocate resources in order to respond to changing customer and team member needs.
• Computer/Software/Technology: Proficient knowledge of Microsoft Office (including Outlook, Excel, Word and Power Point), Salesforce CRM, SAP ERP, and other industry standard software packages. Ability to learn new systems in a timely manner.
• Driving Record: A valid driver’s license and a clean driving record are required.

TRAVEL REQUIRED

This position requires domestic and international travel up to 40% of the time.

WORK STATUS & LOCATION

This full-time, exempt position is located in Chicago/Detroit areas.

RELOCATION

Relocation is not available for this position.

PAY

$75,200 - $107,500 / year

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is frequently required to stand, walk, sit, see, talk, and hear. While performing the duties of this job, the employee may occasionally push or lift up to 50 lbs.

WORK ENVIRONMENT

This job operates in both a professional office environment, customer sites and outdoor construction job sites. This role routinely uses standard office equipment such as computers, phones, printers/scanners, etc. The employee occasionally works around moving mechanical parts. Noise level may be loud at times.

REWARDS AT SIMPSON STRONG-TIE

We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

• Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly – and should be rewarded by sharing the company profits.
• Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here:

In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit, and our business needs.

Please note all job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable local, state, and federal laws.

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Company: Simpson Strong-Tie Company Inc.