Assistant Director

Role: Assistant Director

Reports to: Director, Project Based Housing

Program: 1603-Housing Retention

Department: Permanent Housing

Location:

Amani Apartments - 4200 W. Pico Blvd. LA, CA 90019

Pico Square - 5050 W. Pico Blvd., Los Angeles, CA 90019

Washington Crossing - 4601 Washington Blvd, Los Angeles, CA 90016

Schedule : Monday - Friday, 8:00am-4:30pm

Status : Full-time/Exempt/Management

Benefits: Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc.


Openings: 1

Summary:

The Assistant Director of Project-based Housing will support the Director of Project-based Housing in overseeing designated Project-based Housing sites, employees, and clients throughout Los Angeles County.

Essential Duties and Responsibilities:

• Develop effective, trusting relationships with clients using a client-centered approach that includes motivational interviewing and harm reduction.
• Provide clinical consultation to staff working with complex clinical situations and suggest appropriate clinical interventions.
• Daily coordination and oversight of program operations and program activities.
• Provide clinical supervision to staff working towards licensure.
• Provide leadership to staff to ensure integration of client care with Property Management and Developer for all Project-based Housing sites.
• Work with Brilliant Corners, HACLA, and LACDA to address policy or client related advocacy.
• Develop awareness of funder expectations and respond to funders with appropriate communication and coordination of services.
• Assist Program Management staff in recruitment, selection, training, supervision, and evaluation of direct service staff.
• In partnership with the Director of Project-based Housing, provide leadership and supervision to housing department Project-based Housing Program Managers.
• Ensure that data is being entered into the HSH database (CHAMP) and LAHSA database (HMIS) in a timely manner. Ensure data accuracy for reporting requirements' outcomes.
• Monitor that staff are providing appropriate level of service and that progress notes are being completed in a timely manner.
• Organize documentation for housing applications (HACoLA, HACLA and Brilliant Corners).
• Ensure intake and psychosocial assessment are completed for all referrals within timeline listed in DHS ICMS work order.
• Monitor that goal plans are being updated quarterly.
• Participate in and support leadership of case conference, staff meetings, trainings, and retreats.
• Maintain client confidentiality at all times and ensure to follow agency, state and HIPAA laws.
• Provide direct support with client crisis intervention including writing 51/50 applications, when appropriate.
• Follow up on client grievances working towards appropriate resolution for clients and staff.
• Attend Quality Assurance meetings.
• Provide death and dying debriefing with staff, when directed.
• Ensure adherence to policies and procedures

Qualifications :

• Masters' degree in mental health field (Social Work, MFT, or Psychology).
• Active clinical License and good standing with California Board of Behavioral Sciences for over two (2) years.
• Current, valid California Driver's with an acceptable driving record.
• Extensive experience working with individuals with severe and persistent mental illness and co-occurring disorders.
• Able to work in a high tolerance Harm Reduction model with Members who have multiple barriers.
• Extensive knowledge of local and federal government benefits and entitlements.
• Highly detail oriented with excellent time management, organizational, written, verbal, and cross-cultural communication skills.
• Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs.
• Strong interpersonal, collaboration, and team building skills.
• Ability to work as part of a multidisciplinary team.
• Passion for working with the population served.

Preferred Qualifications:

• At least two (2) years of management/supervisory experience

Work Environment:

• On occasion walk or drive to different local sites
• Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
• Field (may need to travel) and indoor office environment
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist , and sit throughout the day

EXPECTED BEHAVIORS OF ALL STAFF

1. Act as a role model
2. Demonstrate a sense of responsibility
3. Continuously learn and improve
4. Acknowledge your own areas of improvement
5. Hear and provide honest, specific and direct feedback
6. Create an environment where everyone is welcomed valued and respected
7. Collaborate

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.


With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.


The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.


Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates