Senior Customer Success Lead — Hybrid, Mid‑Market Growth
Base44
Base44, now part of Wix, is seeking a Customer Success Team Lead to build and guide a team focused on mid-market customers post-sale. You will own retention, renewals, and health metrics, while supporting strategic account growth and escalation for key customers. The role blends coaching with hands-on customer management, requiring strong executive presence, CRM proficiency, and a data-driven mindset. The position is hybrid, with three days in the office weekly, and offers RSUs as part of the #J-18808-Ljbffr Base44
- ...pursuit intelligence platform for AEC firms, is seeking a Senior Customer Marketing & Growth Manager who thinks like a growth strategist and thrives... ...of Product Marketing, you’ll partner with Customer Success to drive adoption, expansion, and renewal, build targeted...SeniorRemote job
- ...independently own and grow a portfolio of strategic mid-market and enterprise channel partners. You... ...from recruitment through onboarding and growth, reporting to the Sr. Director of... ...with product, legal, and operations to enable successful deals. #J-18808-Ljbffr AltSenior
$138k - $200k
...business issues, marketing objectives, and success metrics.Structure... ...and clients and lead a cross-functional... ...for and achieve growth goals through the... ...that align with customer goals and quantify... ...Experience selling to mid-market, high-... ...their growth. As a Senior Account Executive...SeniorWork at office- Customer.io is seeking a dedicated Customer Success professional to own the success of a portfolio of 40-60 mid-market customers. You will onboard new clients, monitor health, and handle escalations... ...of outcomes, and an AI-forward growth mindset. #J-18808-Ljbffr Customer....Suggested
- Hotmart seeks a Senior Customer Marketing Manager who places the customer at the center of adoption and growth. You will build a voice-of-customer program, translate insights into... ...for Marketing, Product, Customer Success, and Sales, and own customer storytelling...SeniorRemote work
- GEICO is seeking a Senior Manager of Affiliates for the Commercial... ...teams to drive profitable growth. This role requires hands-on... ...leadership. The position supports a hybrid model with three office days... ...of Affiliates, Performance Marketing. #J-18808-Ljbffr GEICOSeniorWork at office3 days per week
- Agentio is an AI-native ad platform that helps marketers scale creator-led campaigns with real-time content understanding, automated sourcing... ...with the same rigor as traditional channels. We are seeking a mid-market sales specialist who will own the full sales cycle,...Senior
- Ivo Inc. is seeking a Mid-Market Account Manager in New York to own a portfolio of 75-100 accounts, drive renewals and revenue growth, and collaborate closely with Customer Success, Solutions Engineers, Legal, and Implementation teams. You will focus on proactive renewal...
- Harvey is seeking a Customer Success Manager in New York to guide mid-market clients through adoption of our AI-powered platform. You will act as a trusted advisor, embedding Harvey into client workflows and delivering maximum value from our technology. You will manage...Senior
$85.6k - $149.4k
...OpportunityBrightflag is looking for a Senior Marketing Specialist to manage... ...of two of our growth levers: email and... ...shared goals like lead quality (think ICP-... .... This is a hybrid role: 2-3 days a week... ...by our best-in-class Customer Success teams, Brightflag enables...SeniorFull timeWork at office2 days per week3 days per week- Muck Rack is seeking an ambitious Account Executive to own the full sales cycle for net-new mid-market customers in a fully distributed team. You will prospect, discover, and demonstrate Muck Rack's AI-powered PR workflow platform to executive buyers and stakeholders....Senior
$136k - $195k
...investing in their growth. We aspire to create... ...of this role is hybrid, meaning it will be... ...bringing value to our customers within the Non- Profit Mid-Market sector. You will be... ...are set up for success.Responsibilities: Researches... ...stakeholders Leads with Solutions, not...Contract workFor contractorsWork at officeFlexible hoursShift work$136k - $195k
...by investing in their growth. We aspire to create... ...location of this role is hybrid, meaning it will be... ...value to our customers within Mid-Market sector. You will be responsible... ...they are set up for success.Responsibilities:... ...different stakeholders Leads with Solutions, not...Contract workFor contractorsWork at officeFlexible hoursShift work$105k - $115k
...Representative - Mid Market In this role, you... ...and existing customers within our Private... ...support you and your success! What you'll be... ...on daily inbound leads Present to prospects... ...your professional growth and improve your... ...embracing a hub-hybrid model, designed to...Work at officeFlexible hours2 days per week- ...Mid-Market Account Executive New York (Hybrid) Role Overview At Enterpret, we're building the future of Customer Intelligence—helping companies deeply understand... ..., and customer success teams to make faster,... ...decisions that drive growth and retention. We're...Work at officeRemote work
- Juniper Square in the United States is seeking a Scaled Mid-Market Customer Success Manager to steward a portfolio of small and mid-sized clients, driving adoption, retention, and expansion while acting as a strategic advisor to help customers maximize value from Juniper...Remote job
- Harvey is seeking a Customer Success Manager in New York to guide our mid-market clients through the adoption of Harvey's AI-powered platform, deeply integrating our... ...solution into their business processes. You will lead strategic implementation, train end users on daily...
- Juniper Square is seeking a Customer Success Manager to oversee a portfolio of 60-75 mid-market clients with a focus on onboarding, product adoption, renewals, and expansion. You will partner with product and engineering to translate customer feedback into meaningful feature...Remote job
- Novata, Inc. seeks a Customer Success Manager to steward US-based... ...from our New York hybrid office. You will drive... ...retention, adoption, and growth by aligning ESG... ...with Sales, Product, and Marketing to create value across... ...communication, and the ability to lead by influence across...Work at office
- Ladders is seeking a Senior Customer Marketing Manager to shape the customer marketing function and elevate customer stories, references, and advocacy... ...will partner with Product Marketing, Sales and Customer Success to turn customer insight into compelling narratives and...SeniorRemote job
- PerfectServe is seeking a Customer & Field Marketing Manager for the US, remote role. You will own customer and expansion marketing in partnership with Customer Success and drive field and event motions, including creating proof via references and case studies. Travel...SeniorRemote job
- Mansueto Ventures’ Inc.com seeks an ambitious Senior Editor, Marketing to lead and grow the Marketing section. This hybrid role requires weekly in-office presence at the World Trade Center, NY, and involves guiding writers, editors, and freelancers to deliver timely news...SeniorFreelanceWork at office
$343.52k - $429.4k
...more than 200 markets. By combining... ...tasks for customers so they can focus... ...You’ll DoAs Senior Director of Sales for the Mid-Market segment, you will lead Brex’s Mid-... ...next phase of growth.This is a second... ...translate successful approaches into... ...Seattle. Our hybrid environment...SeniorWork at officeRemote workWork from home3 days per week- Terial is seeking a Senior Customer Success Manager to own the post-sale journey for Mid-Market and Enterprise roofers and contractors in a high-impact, hands-on role. You will guide onboarding, implementation, and ongoing account management, while driving renewals and...SeniorFor contractors
- As a Senior Mid-Market Account Executive Nordics at... ...and increase the customer’s usage of the HubSpot... ...looking for the successful candidate to join... ...We’re Building a Hybrid Company.... ...and self-sourced leads Run qualification... ...level executives on growth strategies Genuine...SeniorLive outWork at officeRemote work
- AMSOIL INC. is seeking a Senior Product Marketing Manager to lead portfolio strategy, go-to... ...and Product teams to drive growth, profitability, and... ...available, with potential hybrid options near facilities.... ...role requires a strategic, customer-focused leader with deep...SeniorRemote job
- Olo is seeking a Mid-Market Account Executive to drive revenue with 5+ years of sales experience in B2B SaaS. You will prospect, demo... ...from 5 to 49 locations, coordinating with Deployment and Customer Success teams for successful launches. Remote work is supported from...Remote job
- ...serve the Non- Profit Mid‑Market sector as a trusted adviser... ...on delivering value to customers. The role blends... ...development, and revenue growth with a customer‑centric mindset in a hybrid work model. You will manage... ...teams to ensure success and retention. #J-1880...
- Elastic, the Search AI Company, is seeking a high-energy Mid Market Account Executive to drive net-new revenue within Mid Market accounts... ...You will work cross-functionally with Solutions Architects, Customer Success, Marketing, and RevOps to accelerate deals, with...
$216k - $270k
...govern, scale, and customize AI across their... ...business and growth within commercial and mid‑market‑sized prospects... ...among industry‑leading organizations... ...ensure customer success You will... ...face‑to‑face to senior leaders. Knowledge... ...This role is hybrid Compensation And...Home officeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Success Lead — Hybrid, Mid‑Market Growth. Be the first to apply!
- customer service team manager New York, NY
- customer service team lead New York, NY
- customer experience team leader New York, NY
- customer success team lead New York, NY
- customer success lead New York, NY
- customer experience lead New York, NY
- customer success coordinator New York, NY
- customer service coordinator New York, NY
- senior content manager New York, NY
- senior devops engineer remote New York, NY


