Propulsion Systems Service Engineer (Associate or Experienced)

Propulsion Systems Service Engineer (Associate or Experienced) Company: The Boeing Company Boeing Commercial Airplanes (BCA) is seeking a Propulsion Systems Service Engineer (Associate or Experienced) to join our team in Seal Beach, CA. In this role you will directly support customer technical inquiries and advocate customer issues within Boeing. This assignment will cover emergent short-flow inquiries as well as long-flow predictive/proactive projects. You will perform independent research and coordinate with internal groups and external partners/suppliers. This role will include working with 787 fuel systems and other propulsion functions. The team is fast-paced and works directly with customers to provide world-class customer support. Boeing Customer Support operates 24/7/365; employees must be willing to work flexible hours and non-standard shifts to support our fleets. International and domestic travel may be required. The Propulsion Service Engineering Team answers urgent (short-term) inquiries and develops predictive/proactive (long-term) solutions for ATA 28 (Fuel Systems) and other propulsion ATA issues for airline customers. You will combine the deep expertise and resources of the Boeing enterprise with the flexibility and pace of a smaller team. You will collaborate with people worldwide to create and deliver innovative solutions to complex technical problems. Our teams are currently hiring for a broad range of experience levels including Associate and Experienced Airplane Performance Propulsion Systems Service Engineer. Position Responsibilities: Applies engineering principles to research technical, operational, and quality issues reported by airline customers and determine interim and final engineering solutions Responds to airline questions and reported problems through internal and external communication Assesses event reports for potential safety issues Troubleshoots airplane problems using airline-provided information, engineering data, partner and supplier data, maintenance publications, and other resources Develops and manages projects to resolve fleet issues Develops presentation materials and present information on in-service issues to review boards, management meetings, and airline forums Provides technical assistance onsite at airline locations as required Solves problems and provides technical customer support to fielded hardware across the product lifecycle Basic Qualifications (Required Skills/Experience): Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics or Chemistry 3+ years of experience with aircraft systems, structures, or propulsion Preferred Qualifications (Desired Skills/Experience): 5+ years' related work experience 3+ years of experience in propulsion fuel systems, structures and repairs Experience with metallic and composite structures Strong customer service attitude Willingness to expand into technical areas without prior experience Experience with Boeing 7-series airplanes Experience with aircraft maintenance publications Familiarity with Engineering Drawings Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Total Rewards & Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range Level 2 (Associate): $104,400 - $127,600 Summary pay range Level 3 (Experienced): $126,900 - $155,100 Language Requirements: Not Applicable Education: Not Applicable Relocation: This position offers relocation based on candidate eligibility. Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. 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