Site Coordinator

Site Coordinator Accountable for daily operations of solo-person site. Responsible for performing the contracted office services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services. Responsibilities Responsible for daily operations of a mail room, copy center, or scanning facility Operating office equipment such as PC, Copiers, Multifunction Devices, Imaging & Mail equipment May be responsible for courier services, reception services, switchboard operations, shipping & receiving, delivering and processing of mail Handles formal contact with the customer on a daily basis Responsible for effective implementation and management of RICOH Service Excellence programs Understands how to operate the required equipment/software efficiently to achieve service level agreements Achieves profitability in the area of cost of goods by effectively utilizing company materials and supplies May maintain daily routine functions including creating/completing work orders, contractor monitoring, inspections, reporting facility related issues, lending support as required May include interaction with contracted vendors, facility management and occupants May be responsible for office‑supply inventory re‑ordering May be responsible for conference room coordination and A/V equipment resource management Maintains positive internal working relationships with all department employees by communicating in a professional manner Collects and provides data to assigned leadership and customer; may include completing monthly reports to customers with support from assigned leadership Ensures financial responsibilities are met Performs other duties as assigned Qualifications High school or GED is required 1 year of experience in a related field (B2B and/or technical) Previous 1 year customer facing work experience required Demonstrated knowledge and understanding of technology Knowledge, Skills, and Abilities Tactical thought processing Ability to present to a small group Moderate problem‑solving skills Basic customer service skills Basic technical aptitude Basic written and verbal communication skill Working Conditions Typical office environment with adequate lighting and ventilation, normal range of temperature and noise level Work assignments are diversified: interpret, comprehend and apply complex material, data and instruction Prepare, provide and convey diversified information Some physical effort required; work may be sedentary but requires walking, standing, bending, reaching, lifting, or carrying objects up to 50 lbs Moderate dexterity Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination) Benefits Choose from a broad selection of medical, dental, life, and disability insurance options Contribute to financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) Augment education with team member tuition assistance programs Enjoy paid vacation time and paid holidays annually Tap into many other benefits to enhance health, wellness, and ongoing personal and professional development #J-18808-Ljbffr