Operations Manager

Role Description

The Operations Manager provides leadership and execution oversight for enterprise operational support services under the SEC ISS2 contract, with responsibility across Data Centers, the Enterprise Operations Center/Network Operations Center (EOC/NOC), and Disaster Recovery (DR) functions. This role ensures reliable 24x7x365 operations, incident response coordination, and service restoration aligned to SEC continuity and service-level objectives. The position translates program-level plans into detailed team assignments, drives delivery across operations workstreams, and establishes standards and procedures for consistent execution. The Operations Manager is accountable for progress tracking, risk management, and clear operational reporting to SEC stakeholders.

Qualifications

• Citizenship/Work Authorization: Must meet contract requirements.
• Clearance: Ability to obtain and maintain SEC Public Trust (or higher if required).
• Bachelors degree in Information Technology, Computer Science, Engineering, or a related field.
• Minimum 12 years of related IT operations experience, including at least 10 years managing and leading teams providing operational support to Data Centers, the Network Operations Center (NOC)/Enterprise Operations Center (EOC), and Disaster Recovery (DR).
• Demonstrated experience organizing, directing, and coordinating the planning and execution of operational tasks and deliverables.

Requirements

• Operational support management across Data Centers, EOC/NOC, and DR environments.
• Task assignment, workforce coordination, and deliverable management.
• Ability to organize, direct, and coordinate planning and execution of assigned work.
• Development and implementation of operational standards and procedures.
• Translation of high-level work plans into detailed team assignments.
• Monitoring and tracking progress of projects and work plans.

Benefits

• Experience supporting SEC or other U.S. federal civilian agency enterprise IT operations contracts.
• Experience leading 24x7x365 operations teams across geographically distributed environments.
• Hands-on experience with ITSM and monitoring platforms (e.g., ServiceNow, Datadog, or equivalent).
• Experience leading DR exercises and operational readiness activities across on-premises and cloud-connected environments.
• Strong working knowledge of ITSM/ITIL-aligned service management and continuous service improvement practices.
• ITIL 4 Foundation (or higher).
• PMP.
• CompTIA Security+.

Work Environment / Other

• Operational Support: May require participation in on-call or surge support activities depending on operational needs.
• Location: Telework (subject to SEC and contract direction).
• Travel: As required per contract direction with preferred candidates within 200 miles of Washington, DC.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting: May 7, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range: $92,300.00 - $166,850.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.