Operations Assistant
$21 per hourHornet Staffing, Inc, a GEE Group company
???? Now Hiring: Customer Service Representative (Logistics) Fullerton, CA
???? Location: Fullerton, CA
? Schedule: Monday Friday | 8:00 AM 4:30 PM
???? Pay Rate: $21/hour
???? Job Type: Onsite
???? Position Overvie
wWe are seeking a Customer Service Representativ e to provide high-level support to both internal and external customers within a fast-paced logistics environment. The ideal candidate will excel in communication, organization, and data accuracy while managing high call and email volumes
.
? Key Responsibiliti
- esMonitor and respond to customer emails in a timely mann
- erAnswer and route incoming phone calls effective
- lyProvide freight updates and shipment status to custome
- rsGenerate and maintain customer repor
- tsConfirm destination and billing informati
- onHandle documentation (DO, BL, and related paperwor
- k)Support sales and operations teams to meet customer expectatio
- nsMaintain accurate data entry in internal syste
- msAssist with cross-functional tasks as neede
d.
???? Qualificati
- ons12 years of customer service experience (logistics/freight preferr
- ed)Strong communication skills (phone + ema
- il)Ability to handle high-volume workl
- oadProficient in MS Outlook, Excel, and W
- ordTyping spee d: 40 WPM mini mum with accur
- acyDetail-oriented and organi
- zedAbility to multitask and work in a team environm
en t
? Preferred Sk
- illsExperience in freight forwarding / transporta
- tionReporting and documentation experi
- enceBasic understanding of warehouse operat
ion s
???? Why Joi
- n Us?Stable weekday schedule (no weeke
- nds!)Growth opportunity in logistics ind
- ustryCollaborative and fast-paced work enviro
nme nt
???? Interested candidates can apply directly or message for more de
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