Operations Assistant

Now Hiring: Customer Service Representative (Logistics) - Fullerton, CALocation: Fullerton, CA Schedule: Monday - Friday | 8:00 AM - 4:30 PMPay Rate: $21/hourJob Type: Onsite Position OverviewWe are seeking a Customer Service Representative to provide high-level support to both internal and external customers within a fast-paced logistics environment. The ideal candidate will excel in communication, organization, and data accuracy while managing high call and email volumes ? Key ResponsibilitiesMonitor and respond to customer emails in a timely mannerAnswer and route incoming phone calls effectivelyProvide freight updates and shipment status to customersGenerate and maintain customer reportsConfirm destination and billing informationHandle documentation (DO, BL, and related paperwork)Support sales and operations teams to meet customer expectationsMaintain accurate data entry in internal systemsAssist with cross-functional tasks as needed.?? Qualifications1-2 years of customer service experience (logistics/freight preferred)Strong communication skills (phone + email)Ability to handle high-volume workloadProficient in MS Outlook, Excel, and WordTyping speed: 40 WPM minimum with accuracyDetail-oriented and organizedAbility to multitask and work in a team environment? Preferred SkillsExperience in freight forwarding / transportationReporting and documentation experienceBasic understanding of warehouse operations?? Why Join Us?Stable weekday schedule (no weekends!)Growth opportunity in logistics industryCollaborative and fast-paced work environment?? Interested candidates can apply directly or message for more details!