Administrative Staff Specialist
APN Software Services Inc
Knowledge, skills, education, and/or experience: Bachelor s Degree, customer Service experience
Mandatory skills/certification(s) Requirement: Bachelor s Degree, Legal/law enforcement/court experience, customer service.
Desired skills: Customer service
Job Duties
Collect and enter data into various data bases.
Responds to inquiries regarding program activities
Prepare program resources as needed.
Assist in preparing and organizing required program reports, files or records.
Interact with customers and stakeholders regarding basic questions or direction.
Assist in preparing for program audits.
Prepares letters and correspondence.
Assist in the planning, coordination, implementation of program initiatives
Assisting in coordination of all ECCU entities.
Utilize unit data bases.
Participate in unit meetings.
Special projects as assigned.
Job responsibilities in Brief
The requested Administrative Staff Specialists will assist in the implementation of the DHS drug testing program, review and evaluate criminal history record information (CHRI), review and assess documents relating to CHRI, prepare and disseminate notification and documents citing statutory requirements relating to CHRI finding for applicants, and in the implementation and tracking of the child abuse registry information (CARI) checks.
The Administrative Staff Specialist will coordinate the data entry from various unit specific tracking systems currently into the unit s new data system ECCS. The implementation of ECCS requires the entry of hundreds of thousands of records into the new system and ongoing data entry of new records processed by the unit.
The Administrative Staff Specialist will review databases to ensure compliance with established statutes, field calls, respond to general inquiries and provide customer service to stakeholders. The Administrative Staff specialist will also assist the DHS Office of Licensing to prepare compliance reports in advance of agency inspections reporting those agency employees who were fingerprinted, those who have been disqualified, CARI checks completed, drug tests completed, random drug tests completed, archives requested and Central Registry compliance.
$81.87k - $127.59k
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