Billing Specialist

Billing Specialist – Full-TimeLocation: Beech Grove, INHours: 1st Shift, Monday through Friday, 8 AM - 5 PMCompensation: $20-24 / HourTravel: None (0%)Who We Are:Sweeping Corporation of America (SCA) is the nation's leading street sweeping company, operating in over 20 states and supporting more than 600 municipalities, counties, and government agencies. With over six million miles serviced annually, SCA is uniquely focused on the delivery of high-performance street sweeping, jet-vac, and environmental services. SCA has built its entire organization, its people, processes, technology, and investments around providing uninterrupted, accountable, and results-driven services tailored to the needs of our clients. Our mission is to provide essential sweeping and environmental services that support cleaner, safer, and more sustainable communities.Your Daily Impact:As our next Billing Specialist, you'll play an important role in ensuring our customers receive accurate, timely, and well-supported invoices. In this role, you'll generate invoices, investigate and resolve billing discrepancies, communicate with customers, and collaborate with Sales, Operations, and Collections to support accurate billing and timely reconciliations.The job responsibilities below outline the core duties and expectations of a position, providing clarity on how the role supports Company goals. However, not all duties can be listed, and as business needs evolve, responsibilities may shift over time to reflect new priorities, processes, or technologies:Invoice Generation: Produce accurate customer invoices with appropriate backup based on sales orders, service forms, contracts, and agreements.Dispute Resolution: Investigate and resolve billing discrepancies and work with appropriate teams to determine and implement corrections.Customer Communication: Respond to customer and site inquiries related to billing and provide timely, professional assistance.Cross-Functional Collaboration: Partner with Sales and Operations to ensure billing information is accurate and complete and collaborate with Collections on invoice corrections and credits.Month-End Reconciliation: Work with Operations to ensure all billing is submitted accurately and on time and assist with month-end reconciliations as needed.Customer Updates: Process customer and account updates based on Customer Change Requests and other authorized communications.Invoice Submittal: Ensure invoices are submitted to customers through the appropriate method, including mail, email, customer portals, or other required channels.Compliance & Documentation: Maintain accurate billing records and supporting documentation in accordance with Company procedures.Regular & Predictable Attendance: The ability to consistently report to work on time and as scheduled, with minimal unexcused absences. This includes being present and prepared to work throughout assigned shifts, and reliably adhering to start times, breaks, and end times.Minimum Job Requirements:Education: High School or GEDExperience: 1 year of billing, accounts receivable, accounting, administrative, or related experience.Technology: Basic proficiency with Microsoft Office and the ability to learn and navigate ERP and billing systems.Attention to Detail: Strong attention to detail and ability to identify discrepancies and maintain accurate records.Communication: Ability to communicate effectively and professionally with customers and internal teams.Organization: Ability to prioritize multiple tasks, meet deadlines, and maintain accurate documentation.Skills & Competencies:Accuracy & Attention to Detail: Ability to review billing information carefully, identify discrepancies, and produce accurate invoices.Organization & Time Management: Ability to manage multiple billing activities, prioritize work, and consistently meet established deadlines.Problem Solving: Ability to investigate billing discrepancies, determine appropriate resolutions, and escalate issues when necessary.Communication & Customer Service: Ability to communicate clearly and professionally with customers, Sales, Operations, Collections, and other internal stakeholders.Systems & Technology: Ability to effectively use ERP, billing, email, spreadsheet, and other business systems to complete daily responsibilities.Reliability & Accountability: Demonstrates dependable attendance, follows through on assigned responsibilities, and takes ownership of work.Safety is #1:Our safety culture is more than a policy—it's a mindset. We have a full-time safety team, rigorous training programs, and detailed operating procedures to protect our people and the communities we serve. You'll be supported from Day One with the tools and knowledge to work confidently and safely.Benefits & Wellness at SCA:We believe great people deserve great perks. When you join SCA, you're not just keeping the streets clean—you're paving the way to a better future (with some solid benefits under the hood).401(k) with Match: Plan for the long haul—retirement is another kind of clean sweep.Weekly Pay: Consistent weekly pay you can count on, plus on-demand pay so you can access earned wages when you need them.Health, Dental, Vision & Life Insurance: Take care of what matters most with benefits designed to support you and your family's wellbeing and future.Short- & Long-Term Disability: If life throws a pothole your way, we help you keep rolling.Indemnity Insurance: Extra protection for life's unexpected detours.Paid Time Off & Holidays: Even the best machines need downtime.Training Programs: Shift into high gear with learning and career advancement opportunities.Team Focus: We show up for our customers and each other, every day.A Culture that Cares: People are the heart of everything we do, fostering a culture of respect, safety, and growth.Rooted in Respect: A company with a name people know & trust - built on relationships, community pride and a people focused approach to leadership.Physical Requirements:Work Environment & Exposure: Primarily an indoor office environment with limited exposure to outdoor conditions, traffic, loud noise, chemicals, dust/debris, or jarring conditions.Physical Demands: Primarily seated work with regular standing and walking; occasional bending, reaching, or other routine office movements.Cognitive & Sensory Requirements: Continuous reading, screen use, mental concentration, attention to detail, hand-eye coordination, and keyboarding throughout the workday.Equipment & Tools: Regular use of computers, keyboards, telephones, calculators, printers, scanners, and other standard office equipment.Safety & Protective Gear: No routine PPE required for normal office duties; any PPE requirements will depend on specific worksite or operational conditions.Ready to sweep your career to the next level? Apply today and join the SCA team!SCA is a military friendly employer and is happy to have those who have served our country on the team. We encourage veteran, military spouses and family members to apply and thank them for their service!SCA is an equal opportunity employer and does not discriminate against any employees or applicants based on age, color, race, religion, disability, gender, sexual orientation, national origin, or any other protected status. We believe our differences bring us strength. The protection of your personal data is important to us. We will only use your data in the application process and your data is not sold or used for any other purpose. Sweeping Corporation of America is an at-will employer and is proud to be a Drug-Free Workplace.