Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Health insurance
• Paid time off
• Profit sharing
• Signing bonus
• Training & development
• Vision insurance

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Keith Nederhoed - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

WHAT MAKES OUR AGENCY UNIQUE: 

• People often say culture is important to a place they work; ask anyone on our team if they look forward to coming to work or dread it? I think you'll know their answer!
• We work hard and play hard!

BENEFITS AND PERKS: 

• 401K Retirement
• Salaried base pay + Uncapped Commissions + Bonuses 
• Bonuses can include trips!
• Health Insurance
• Dental & Vision Insurance
• Life & Disability Insurance
• 13 Paid Holidays, including your birthday off 
• Sick Leave and PTO
• You do not have to work on Saturdays or Sundays