Strategic AI Customer Success Manager
salesforce.com, inc.
Salesforce is seeking a seasoned Customer Success leader to optimize adoption of AI-enabled agents within enterprise clients. You will govern programs, drive value realization, and partner across Salesforce teams and partners to deliver measurable outcomes. In this role, you’ll analyze telemetry, champion governance, and translate AI capabilities into business results, guiding customers from deployment to ongoing optimization while expanding licenses and ensuring ROI. #J-18808-Ljbffr salesforce.com, inc.
- Salesforce is seeking a Customer Success Manager to ensure high‑value customers with the Signature Success Plan achieve measurable ROI. You will serve as the trusted advisor, guiding strategic adoption of Salesforce Service Cloud features and coordinating with sales, engineering...Suggested
$99k - $109.5k
...brighter way forward. About the RoleOur Customer Success Manager, Scaled & Digital plays a unique and... ...through a mix of digital communications and strategic live interactionsAnalyze product usage... ...the power of artificial intelligence (AI) to efficiently accelerate meaningful...SuggestedFull timeLocal areaRemote work$123.1k - $186.3k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action... ...Salesforce.The Customer Success Manager (CSM) is a versatile expert... ...business concerns, aligning them strategically with customer priorities, projects...SuggestedFull timeWork at officeFlexible hours3 days per week$150.1k - $227k
...DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action.... ...future of Salesforce.The Customer Success Manager, Senior Manager is a highly strategic and experienced individual contributor responsible...SuggestedFull timeWork at officeRemote workFlexible hours3 days per week$80k - $120k
...Every day, we Raise The Bar™ for what's possible through AI, innovation, and solutions that power millions of legal professionals... ...and connection. Why this Role Matters As a Strategic Customer Success Manager, you'll be the trusted partner behind Litera's largest and...SuggestedWork at officeWorldwide$123.1k - $186.3k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action... ...Salesforce.The Customer Success Manager (CSM) is a versatile expert... ...business concerns, aligning them strategically with customer priorities, projects...Full timeWork at officeFlexible hoursShift work3 days per week- Salesforce is seeking a Senior Customer Success Manager to drive strategic outcomes for our most complex Signature customers. You will align business goals... ...value while guiding enterprise customers through AI-driven transformations. #J-18808-Ljbffr Salesforce
$123.1k - $227k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action... ...DescriptionThe Customer Success Manager (CSM) is a versatile expert... ...business concerns, aligning them strategically with customer priorities, projects...Full timeWork at officeFlexible hoursShift work3 days per week$150k - $270k
...protects trust. The Associate Director, Technical Customer Success Manager (TCSM) is the senior technical advisor for strategic accounts, combining customer success,... ...cloud, cybersecurity, identity, data protection, AI, integrations, resilience and emerging technology...Summer holidayLocal areaFlexible hours$114.4k - $143k
...software company. We're pioneers in cloud and AI who deliver magical experiences that make our customers' lives easier. We're revolutionizing how... ...help us keep innovating. About The Role As a Strategic Customer Success Manager (SCSM) in AppFolio's Revenue Organization, you...Full timeFlexible hours- ...Strategic Customer Success Manager Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across...Full timeTemporary workWork at office2 days per week
- OneTrust, the AI-Ready Governance Platform, is seeking a Strategic Account Executive to lead new client acquisition in... ...expanding revenue with existing customers. You will leverage a value-based... ...solutions in a competitive market, and manage a defined geographic territory to...
- ...Technology accounts. You will drive revenue, build trusted relationships, and unlock the power of Salesforce's Customer 360 platform across large, strategic customers. You’ll develop account strategies, coordinate cross-team resources, and lead executive-level engagements...
$141k
As a Sr Manager of Customer Success Operations, you will play a critical role in ensuring merchant success. This role is going to be split between... ...A minimum of 8+ years of relevant experience in strategic sales or account management with Enterprise clients (preferably...Full timeWork at officeRemote work- Kai in Chicago is seeking a Director of Strategic Accounts to own the Upper Midwest territory. This hunter role focuses on building pipeline... ..., navigating multi-stakeholder sales cycles and introducing an AI-native security platform to market. Kai is early, ambitious, and...Remote job
- Invoca, a leading AI-powered conversation intelligence platform, seeks a Strategic Accounts Director to drive adoption and expand relationships with our... ...targeted accounts, collaborate with Account Management, Customer Success, and Marketing, and present a compelling value...
$308k - $424k
Secure Every Identity, from AI to HumanIdentity is the key to unlocking... ...develop and grow existing Auth0 customers. With the support of your Okta... ...commitment to our customers.The Strategic Auth0 Account Executive OpportunityThe successful Auth0 Account Executive is a...Work at officeLocal areaWorldwideFlexible hours$100k
Siena AI, a global, remote-first company, seeks a senior operator to lead strategic accounts ($100K+ ARR) and drive cross-functional expansion. You’ll own executive relationships... ...Siena’s strategy with our most valuable customers, and mentor teammates while delivering...Remote work$131k - $150k
Culture Amp is seeking a Senior Customer Success Manager to support our Enterprise customers (1,000+ users) through strategic partnership, proactive risk management, and value‑led customer success. You’ll work in our GTM pod model, partnering with Sales and Renewals to...- Workday, Inc. is seeking a Senior Customer Success Manager to drive CLM (Evisort) adoption within the Specialized CS team. You will guide CLM... ...customers. You will manage executive relationships, deliver strategic engagements, and influence product maturity while...Flexible hours
- Fin, now part of Salesforce, is the leading AI Customer Agent provider helping businesses deliver impeccable, always-on support across service... ...map requirements, translate needs into Fin solutions, monitor usage, and drive strategic planning with executive #J-18808-Ljbffr Fin
- Upbound is seeking a Strategic Enterprise Account Executive to drive new business with North American customers, focusing on AI, cloud, and infrastructure platforms. You’ll work with... ...partner cross-functionally to ensure successful adoption of Upbound products, document...
- Indium in Chicago is seeking a Client Partner to lead strategic client relationships within the BFSI sector. This onsite role requires... ...ideal candidate will bring over 20 years of experience in client management, account growth, portfolio leadership, and business...
- ...Tech, Telecom & Media to drive growth by managing and expanding our largest enterprise partnerships... ...grow your book of business. The role blends strategic relationship management with commercial ownership, collaborating with Customer Success, Research, and #J-18808-Ljbffr KnitRemote job
$225k - $240k
...with clients to scale AI responsibly, optimize... ...they do, from improving customer experience to driving... ...The Engagement Manager position includes:... ...competencies to deliver successful projects . Knowing... ...Strong background in strategic problem solving with demonstrable...Work at officeLocal areaRemote workFlexible hours3 days per week1 day per week$225k - $240k
...is a global leader in management consulting. With offices... ...: Telco + Quotient -AI - Engagement Manager... ...some of the world's most successful companies: wireless... ...employees, stakeholders, and customers to jointly define,... ..., deployment, and strategic advisory with our deep...Work at officeLocal areaRemote workFlexible hours3 days per week1 day per week- ...professionals transform the way they work through technology and AI? Do you thrive in strategic customer-facing roles where you can drive measurable business... ...its neighboring suburbs. The Large Law Customer Success Manager is a strategic, consultative individual contributor...Full timeImmediate startWorldwideFlexible hours
- YCharts is seeking a Customer Success Manager to drive adoption, retention, and growth across our client base. You will partner with clients... ...and ensure ongoing client satisfaction. The role involves strategic engagement and occasional travel to industry events. #J-1...
- Stripe, LLC is seeking a Customer Success Manager to drive post-sale engagement for large enterprise customers from our Chicago area team. You will partner with Account Executives to drive retention, expansion, and measurable ROI. This role focuses on cultivating executive...Remote job
$100k
...Position Overview: The Customer Success Manager, Central is responsible for managing service retention effectiveness within a specific geographic... ..., generate reports, and make data-driven decisions. Strategic Planning: Expertise in creating and executing strategic...Full timeLocal areaRelocation package
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