Vendor Management Strategy, Senior Associate

Join Strategic Partner Services to help shape how JPMorganChase Marketing and CCB Communications manage and govern third-party partnerships. You will help optimize a complex vendor landscape while strengthening disciplined risk management and control alignment. You will also advance responsible, AI-enabled process improvements that elevate stakeholder and supplier experiences.As Vendor Management Strategy, Senior Associate on the Strategic Partner Services team, you will support end-to-end vendor management and third-party governance activities across a diverse supplier portfolio. You will partner with business stakeholders, control partners, sourcing teams, and suppliers to drive operational execution, portfolio reporting, and vendor landscape optimization. You will identify and apply AI-enabled tools to streamline processes, enhance insights, and improve business outcomes with a strong risk mindset.Job Responsibilities:Support supplier onboarding, engagement lifecycle management, and governance execution across assigned vendorsCoordinate contract intake, renewals, and related stakeholder inputs to enable timely vendor decisionsManage invoice processing workflows and track payment status to support operational accuracyMonitor vendor third-party governance requirements and flag gaps to appropriate partnersDevelop dashboards, presentations, and portfolio reporting to deliver actionable business insightsSynthesize inputs from multiple stakeholders to identify trends, risks, and opportunitiesEscalate emerging issues with clear context and recommended next steps to support decision-makingPartner cross-functionally with sourcing, legal, compliance, risk, technology, and operations teams on reviewsDrive execution of strategic supplier initiatives through organized planning and follow-throughLeverage AI-enabled tools and emerging technologies to increase efficiency and streamline processesCommunicate status, risks, and outcomes effectively to audiences from working teams to senior leadersRequired qualifications, capabilities, and skills:Bring 4+ years of experience in vendor management, business operations, governance, sourcing/procurement support, or related fieldsHold a bachelor’s degree or equivalent combination of education and relevant experienceDemonstrate ability to collaborate across diverse stakeholder groups and act as an effective intermediaryApply a strong risk mindset and sound judgment when managing third-party activitiesProduce clear analytical reporting by building dashboards, presentations, and portfolio viewsCommunicate effectively in writing and verbally while tailoring messages to different audiencesLeverage AI-enabled tools to improve efficiency, streamline processes, and enhance business outcomesPreferred qualifications, capabilities, and skills:Operate effectively in complex, highly matrixed environments supporting multiple stakeholders and suppliersManage higher-complexity vendor portfolios with multiple concurrent workstreams and deadlinesCoordinate cross-functional review cycles across sourcing, legal, compliance, risk, and technology partnersStrengthen vendor landscape optimization efforts through structured tracking and governance disciplineImprove stakeholder and supplier experiences by standardizing workflows and reducing friction pointsDeliver executive-ready communications that distill complex status, risks, and decisionsAdvance continuous improvement initiatives by testing and scaling AI-enabled process enhancementsChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer. Full timePosting Date: 2026-08-05