Inside Sales Manager ( Healthcare Channels)

Job Description

Job Title: Inside Sales Manager ( Healthcare Channels)

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Location: Remote USA

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About Us

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Lovingly made in Europe, Kendamil carries 60 years of formula-making expertise, passed down through generations at our factory - and families have noticed. Our whole-milk recipe has made us the #1 organic and goat milk baby formula brand in the US and the fastest-growing brand in the category, with Bain & Company naming us a US Insurgent Brand two years running (2024 and 2025) - a title that goes to the handful of brands actually reshaping their category, not just showing up in it.

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We're still family-owned and still building on that same whole-milk honesty as we grow - from baby formula to weaning products, supplements and early childhood nutrition. Wherever your family is on its journey, we're here for it, every step of the way.

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We’re on an exciting path – join us!

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About the role

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As Inside Sales Manager, you’ll drive growth of Kendamil’s infant and paediatric nutrition portfolio across the U.S. healthcare channel. Reporting to the Director of Sales, you’ll build relationships with paediatricians and healthcare professionals (HCPs) through targeted outreach, virtual presentations, product education, sampling, and approved coupon programmes.

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You’ll manage an assigned territory, driving product awareness, trial, recommendation, and conversion while identifying opportunities across paediatric practices, children’s hospitals, and affiliated clinics.

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Key Responsibilities:

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• Build and manage relationships with paediatricians, HCPs, and healthcare organisations across your territory.
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• Deliver engaging virtual presentations, product education, and targeted outbound outreach.
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• Drive product trial and recommendations through sampling, coupon programmes, and consistent follow-up.
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• Track HCP engagement, sampling, coupon distribution, redemption, and sales performance using CRM tools.
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• Use data and market insights to identify growth opportunities and optimise territory performance.
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• Collaborate with Sales, Marketing, Distribution, and Market Access teams to develop opportunities involving product access, distribution, and homecare support.
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• Share customer feedback, competitor insights, and market trends to support commercial strategy.
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• Achieve agreed sales, engagement, and activity targets.
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• Attend approximately five healthcare conferences or trade shows annually, including occasional weekend travel.
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Qualification and experience:

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• Bachelor’s degree required; Business, Nutrition, Dietetics, Nursing/Nurse Practitioner, Healthcare, or a related field preferred.
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• 2–5 years of sales experience, preferably within healthcare, medical nutrition, pharmaceuticals, medical devices, or consumer healthcare.
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• Proven ability to prospect, build relationships, and achieve sales or activity targets.
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• Strong verbal and written communication skills with confidence presenting virtually to healthcare professionals.
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• Self-motivated, resilient, organized, and comfortable working independently in a fast-paced environment.
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• Experience using CRM platforms to manage customer activity, sales pipelines, and performance tracking.
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• Ability and willingness to travel nationally to approximately five trade shows or conferences annually, including weekends as required
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Desirable:

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• Experience working with pediatricians, dietitians, nurses, or other healthcare professionals preferred.
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Why Join Kendamil?

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• Join a fast-growing British nutrition business with an ambitious international growth strategy.
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• Be part of the team building and growing Brand within the kids’ nutrition category.
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• Work in a family-owned business where teams are close to decision-making and have the opportunity to make a visible impact.
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• Have the opportunity to work on new products, new markets and high-profile brand initiatives as Kendamil continues to grow.
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• Join a business that is focused on quality, innovation and putting consumers at the centre of what we do.
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