Administrative Specialist II

Salary: $30,700.00 Annually
Location : Florence County, SC
Job Type: FTE - Full-Time
Job Number: 191781
Agency: Department of Health and Human Services
Division: Eligibility, Enrollment, and Member Services (EEMS)
Opening Date: 08/17/2026
Closing Date: 8/21/2026 11:59 PM Eastern
Class Code:: AA50
Position Number:: 61047525
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: GEN04
Hiring Range - Min.: $30,700.00
Hiring Range - Max.: $30,700.00
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: Failure to provide detailed and complete information may result in your application not being referred.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.


Job Responsibilities
The Agency's mission is to be boldly innovative in improving the health and quality of life for South Carolinians.
This is position is located in BabyNet , Florence County.
This is an in-office role and not a telecommute or remote position.
Are you the One? We are looking for an Administrative Specialist II who, under the direct supervision of the BabyNet Eligibility Supervisor, provides administrative assistance to eligibility staff to improve efficiency in the 25 day process and community relationships. Performs administrative duties such as: filling, mailing letter, and answering phone calls to families for upcoming evaluations, timely and accurate documentation in the BabyNet educational record as required, reviews eligibility paperwork for accuracy prior to evaluation date. Provides internal customer services by working in harmonious relationships and developing sound solutions to accomplish the South Carolina Department of Health and Human Services mission (the Department). Demonstrates positive, cooperative and professional relationships and customer service with staff, co-workers, customers, providers, administrators, the general public, and all stakeholders. Must exhibit dependability/reliability/time management by reporting to work on time, by meeting work schedules and deadlines and completing job tasks effectively and efficiently.

• Assists clients in person or via telephone. Adheres to all BabyNet policies, HIPAA, FERPA and Medicaid Confidentiality rules. Must maintain punctuality with established schedules and exhibits exemplary customer service skills. Assists in maintaining both the BabyNet educational file and the electronic educational record for reach client. Contacts families and other community resources as needed to assure timeliness of intakes. Sends out letters and/or other required correspondences, as needed, to families referred to the BabyNet program. Scans files accurately into OnBase using correct indexing and county information. Receives faxes and directs faxes to appropriate worker or virtually prints faxes into OnBase.
• Receives incoming requests for information regarding BabyNet program. Receives documents and forwards incoming correspondence to BabyNet Coordinators. Makes other referrals as appropriate and record requests as needed. Maintains Supplemental Security Income (SSI) requests and requests for information related to foster care/adoptive placement; responds to these request in a timely manner.
• Maintains, keeps, updates and replenishes inventory of needed forms, brochures, pamphlets, parent information packets and supplies for the local SPOE office. Maintains office equipment and promptly ensures request for technical assistance are placed when needed.
• Attends meetings and training sessions as required. Makes and keeps schedules, completes tasks timely and reports to work timely. Maintains awareness of and complies with all agency policies, to include privacy, confidentiality, standards of conduct, and performance. Prepares reports as needed.
• Performs other related duties as assigned to provide support to the BabyNet SPOE Local Supervisor and intake/service coordinators in the region.

The South Carolina Department of Health and Human Services offers an exceptional benefits package for FTE and TGE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs.

Minimum and Additional Requirements


A high school diploma or equivalent and at least one (1) year experience in administrative experience.

A two (2) year degree may be substituted for the one (1) year of experience.


Additional Requirements:

• Sitting or standing for long periods of time.
• Lifting requirements: 20 lbs.
• In-office role.

Preferred Qualifications

• Must have basic computer skills to include knowledge of Word, Excel, email, internet browsers.
• Knowledge of office management skills.
• Must have excellent customer service skills and ability to communicate orally and in writing with state and local agencies as well as others in the community.
• Responsible for managing staff and adhering to all applicable federal, state confidentiality, Health Insurance Portability and Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA) rules and regulations

Additional Comments


Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail.

The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.


Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.


Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.


Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.


Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01


The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the minimum qualification requirements. Please, thoroughly complete the Education and Work Experience sections of your application and the Supplemental Questions. Failure to provide detailed and complete information will result in your application being rejected. Any misrepresentation or omissions will result in your disqualification from employment and/or termination. You may not submit resumes in lieu of filling out the application or answering the Supplemental Questions. I acknowledge that I have read, understand, and agree with the above.

• Yes
• No

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Would you be willing to accept a salary of $30,700?

• Yes
• No

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Do you have a high school diploma/GED or higher?

• Yes
• No

04


Do you have at least one (1) year experience in administrative experience?

• Yes
• No

05


Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD214 Form with your job application in order to qualify and claim this preference.

• Yes
• No

06


How did you hear about this career opportunity?
Required Question