Account Manager

Job Description

Remote Insurance Account Manager | Join the Member Benefits Team!

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Position: Insurance Account Manager

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Location: 100% Remote

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We’re growing—and we’d love to have you join us. If you enjoy supporting clients, finding solutions, and contributing to a successful remote team, this could be the perfect next step in your career.

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What You’ll Do:

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• Support Client Success: Manage new and existing group accounts, prepare quotes and renewals, and explain insurance benefits clearly and confidently.
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• Keep Everything on Track: Coordinate eligibility and accurately process enrollments, changes, and terminations.
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• Be a Trusted Resource: Assist Benefit Counselors, resolve billing and policy concerns, and manage escalated issues with professionalism.
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Who You Are:

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• Client-Focused: You build strong relationships and are committed to providing excellent service.
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• An Effective Communicator: You make complex information easy to understand and keep clients and team members informed.
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• A Proactive Problem Solver: You take ownership, use good judgment, and work through challenges efficiently.
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• A Collaborative Team Member: You work well with others and thrive in a busy, fast-moving environment.
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Why You’ll Love Working Here:

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• Competitive Compensation: Competitive salary, annual bonus, and profit sharing.
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• Excellent Benefits: Free life insurance, short- and long-term disability coverage, and a 401(k) plan.
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• Fully Remote: Enjoy the convenience of working from home.
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• Award-Winning Workplace: Recognized as one of Florida’s Best Places to Work and Fastest Growing Companies.
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What You’ll Need:

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• Two or more years of related experience or an equivalent combination of education and training.
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• Proficiency with Microsoft Outlook, Word, Excel, and CRM systems.
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• The ability to quickly learn new technology, systems, and processes.
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• The ability to successfully complete a background check and drug screening.
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Physical Requirements:

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This position primarily involves computer-based work, including sitting, typing, and speaking, with occasional movement.

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Ready to do meaningful work from wherever you are?

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Apply today and discover what you can accomplish with Member Benefits.

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• Member Benefits is an Equal Opportunity Employer.
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