Senior IT Help Desk Technician II — ITIL‑Driven Support
Contact-Government-Services,-LL
Contact Government Services, LLC (CGS) seeks a Senior Help Desk Technician II to provide Level 1 and 2 PC assist support for EOUSA end users, including senior management, attorneys, staff, and contractors. The role emphasizes ITIL-compliant incident handling, documentation, and proactive reporting. Responsibilities include conference room support, end-user training on standard applications, and accurate ticketing and inventory management. #J-18808-Ljbffr Contact-Government-Services,-LL
- ...government services company is looking for a Senior Help Desk Technician in Washington, DC. This role involves providing Level 1 & 2 support to senior management and others, handling... ...have experience with Adobe Connect and ITIL certification. Benefits include health insurance...Senior
$108k - $156k
Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior... ...1 & 2 Help Desk (PC Assist) support services to end users consisting... ...required information for all IT‑related tickets utilizing ITIL Creation of Incident work‑log entries...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours- ...Ventura Group is seeking a Service Desk Technician II to provide advanced support for a Federal Government program. This... ...troubleshooting a variety of IT issues and collaborating with IT teams... ...candidate will have at least 4 years of Help Desk experience, relevant...Senior
- ...GROUP LLC in Washington, DC is seeking a Tier II Help Desk Computer Specialist to provide advanced troubleshooting and support for desktop systems in a federal environment.... ...options and requires technical proficiency in IT support and customer communication. #J-18808-Ljbffr...SuggestedRemote workWork from homeFlexible hours
$105k
...Consulting, LLC is seeking a Clinical Training Specialist - Level II to be based in Bethesda, MD. This on-site position offers a salary... ...and involves developing and conducting training sessions in Health IT. The ideal candidate will have a Bachelor’s degree and four years...Senior$40k - $80k
Saic is seeking a Mid-level Tier I/II Help Desk Technician to provide exceptional desktop support primarily for the Office of the Chief Information Officer. Successful candidates will engage in Windows desktop system administration while ensuring user account management...Work at office- ...seeking a highly motivated Help Desk Specialist (Tier I/II) to support a 24/7 mission-critical... ...effectively in a structured, SOP-driven environment while... ...Support, Technical Support, or IT Support experience.... ...A+, Security+, Network+, ITIL, or related certifications...For contractorsShift work
- Service Desk Technician II Work Location: Washington DC - Hybrid (remote with... ...Technician II serves as key personnel supporting a high-visibility Federal... ..., collaborating across IT teams, and recommending technology... ...user accounts and provide Help Desk administration....Contract workWork experience placementRemote work
$61.85k - $78k
Overview GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team, supporting... ...system (e.g., ServiceNow), adhering to ITIL framework standards. Qualifications Bachelor... ...Experience Current DoD 8570 IAT Level II certification (e.g., Security+ CE,...SeniorFull timeCurrently hiringRemote workFlexible hours- Job Description The Help Desk Specialist II - Lead serves as a senior technical and operational point... ...Desk team, providing support while leading day-to‑day... ...primary escalation point for technicians and embedded support... ...Certifications ITIL certification v4 preferred...Local areaImmediate startRemote work
$33.52 - $45.34 per hour
General Dynamics Information Technology in Washington, DC, is seeking a Help Desk Technician. In this role, you will provide crucial technical support, troubleshooting various hardware and software issues for clients. The ideal candidate will have at least 5 years of relevant...SeniorHourly pay- ...Job Description Job Description IT Help Desk Technician II (2 Openings) Location: Washington, DC... ...experienced IT Help Desk Technicians to support a multi-year onsite contract in... ...Certified Cloud Practitioner (or higher) ITIL Foundation AWS Certified SysOps...Full timeContract workWork at officeRemote work
- ...Technologies Inc is seeking a Senior Service Desk Technician in Washington, DC. This... ...requires providing technical support for standard Windows... ...service requests, configure IT assets, and troubleshoot issues... ...relevant certifications like ITIL v4 and CompTIA A+. You will...Senior
- ...Mandatory Qualifications professional to provide ITSM technical support in Alexandria, Virginia. The candidate will utilize AWS... ...requires at least 2 years of experience in enterprise IT support, along with an ITIL Certification and a Bachelor's degree. Employees enjoy a...SeniorFlexible hours
- KeenLogic is looking for a self-motivated Tier II Help Desk Analyst in Alexandria, VA. This full-time position involves providing deskside support for Intel-based PCs and Apple... ...part of a team. Experience in a managed IT environment is essential. #J-18808-Ljbffr...Full timeRemote work
- ...Washington, D.C. is offering a position for Help Desk Specialist II - Lead. This role is crucial for... ...operations while providing high-level support to both users and help desk staff. The... ...a high school diploma, and preferred ITIL certification. Responsibilities include...
- ...Job Overview We are seeking a Service Desk Technician II to provide IT Technology Services for the Central... ...value to the American people by helping the government become more efficient... ...contract, providing advanced Service Desk support by resolving workstation issues,...Full timeContract workPart timeWork at officeRemote work
- ...Service Desk Technician II Federal Prison Industries (UNICOR) – Information... ...and technology programs that support federal agencies nationwide.... ...position supports enterprise IT operations and end-user support... ...Requirements: 4 years of IT Help Desk, Desktop Support, or User...Full timeContract workWork at officeRemote workMonday to FridayShift work
$76k - $107.5k
Job Description Summary: The Senior Legal Support Analyst (LSA) makes consistent contributions to the... ...in a highly demanding, deadline‑driven environment. Possess a high level of attention... ...are our most important asset. Helping you and your families achieve and maintain...SeniorTemporary workFor contractorsWork experience placementWork from homeFlexible hours- The Net America Corporation is seeking a Senior Technical Specialist based in Alexandria, Virginia. This role focuses on contact center... ...systems for multi-channel contact centers. Applicants should have ITIL certification and over five years of experience with the...Senior
- ...want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now. We are currently seeking a IT Desktop Support Technician II to join our team in Arlington, Virginia (US-VA), United States (US). Job Summary The PEVS/MACD Specialist provides specialized...Remote work
$62k
...seeking a Service Desk Incident Manager to... ...Leads and technical support teams. Track and manage... ...enforce metrics-driven processes to... ...requirements for DoD IT environments. Please... ...environment. IAT Level II Certification or... ...Infrastructure Library (ITIL) v4 certification....Temporary workRelocation package$130k - $180k
Senior Member of the Technical Staff - Customer Technical Support ABOUT WIND RIVERX Wind RiverX (WRX) is a mission-driven software company focused on delivering advanced, secure, and resilient... ...customers throughout their life‑cycle and help them successfully reach their...SeniorLocal areaFlexible hours$69.4k - $158k
...Senior Product Support Analyst As a Senior Product Support Analyst, you will provide strategic, data-driven logistics solutions that enable product success and long-term sustainability for critical national defense missions. Your role supports lifecycle logistics for cutting...SeniorInterim roleWork at officeLocal areaRemote work$28.53 per hour
Job ID 327305, Job Title: IT Data Specialist II - eDiscovery, Job Category: Service... ...the District's Litigation Support Unit, modifying and... ...deficiencies are found, provide the Senior Data Specialist with... ...Ability to work in a deadline-driven, fast-paced environment. Excellent...Hourly payMinimum wageFull timeContract workFor contractorsWork experience placementFlexible hours- E-Logic, Inc. is seeking a Senior Systems Administrator in Washington, D.C. to provide crucial web infrastructure support for federal applications. Responsibilities include the administration of IIS and Windows Server environments, ensuring compliance with government protocols...Senior
- ...gathering, configuration, training, support, and maintenance of Enterprise... .... Address tier 2 and 3 service desk tickets, as well as applying... ...issues. Follow and implement IT Service Management (ITSM) methodology... .... Working knowledge of ITSM (ITIL v3) methodology and ability to...SeniorWork experience placement
- E Logic is seeking a Senior Systems Administrator to provide critical web infrastructure and application server support for federal web applications. You will ensure the continuous availability of systems hosted on IIS servers and handle patching and troubleshooting. The...Senior
- A government services company is seeking a Senior Data Specialist II based in Arlington, Virginia, with extensive knowledge of litigation discovery processes to support a Federal agency initiative. The ideal candidate will execute file manipulation and ensure compliance...SeniorFull time
$60k - $65k
...lives of millions. Overview The Technical IT Support Specialist, Associate is responsible for... ...resolve or escalate outside the Service Desk according to service level guidance. Record... ...development, providing training to help drive success, with access to our best-in...Temporary workWork experience placementRemote workFlexible hours
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