Senior IT Help Desk Technician - ITIL-Driven Support Pro
CGS Federal (Contact Government Services)
A government services company is looking for a Senior Help Desk Technician in Washington, DC. This role involves providing Level 1 & 2 support to senior management and others, handling tasks like system setups and user training. Ideal candidates have experience with Adobe Connect and ITIL certification. Benefits include health insurance, 401k, and paid time off. Join us to contribute to government innovation and professional growth in a dynamic environment. #J-18808-Ljbffr CGS Federal (Contact Government Services)
- Contact Government Services, LLC (CGS) seeks a Senior Help Desk Technician II to provide Level 1 and 2 PC assist support for EOUSA end users, including senior management... ..., staff, and contractors. The role emphasizes ITIL-compliant incident handling, documentation, and...SeniorFor contractors
$108k - $156k
Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a... ...Level 1 & 2 Help Desk (PC Assist) support services to end users consisting... ...update required information for all IT‑related tickets utilizing ITIL Creation of Incident work‑log...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours$33.52 - $45.34 per hour
General Dynamics Information Technology in Washington, DC, is seeking a Help Desk Technician. In this role, you will provide crucial technical support, troubleshooting various hardware and software issues for clients. The ideal candidate will have at least 5 years of relevant...SeniorHourly pay- ...Technologies Inc is seeking a Senior Service Desk Technician in Washington, DC. This... ...requires providing technical support for standard Windows... ...service requests, configure IT assets, and troubleshoot issues... ...relevant certifications like ITIL v4 and CompTIA A+. You will...Senior
- ...Mandatory Qualifications professional to provide ITSM technical support in Alexandria, Virginia. The candidate will utilize AWS... ...requires at least 2 years of experience in enterprise IT support, along with an ITIL Certification and a Bachelor's degree. Employees enjoy a...SeniorFlexible hours
$76k - $107.5k
Job Description Summary: The Senior Legal Support Analyst (LSA) makes consistent contributions to the... ...in a highly demanding, deadline‑driven environment. Possess a high level of attention... ...are our most important asset. Helping you and your families achieve and maintain...SeniorTemporary workFor contractorsWork experience placementWork from homeFlexible hours- The Net America Corporation is seeking a Senior Technical Specialist based in Alexandria, Virginia. This role focuses on contact center... ...systems for multi-channel contact centers. Applicants should have ITIL certification and over five years of experience with the...Senior
$69.4k - $158k
...Senior Product Support Analyst As a Senior Product Support Analyst, you will provide strategic, data-driven logistics solutions that enable product success and long-term sustainability for critical national defense missions. Your role supports lifecycle logistics for cutting...SeniorInterim roleWork at officeLocal areaRemote work$130k - $180k
Senior Member of the Technical Staff - Customer Technical Support ABOUT WIND RIVERX Wind RiverX (WRX) is a mission-driven software company focused on delivering advanced, secure, and resilient... ...customers throughout their life‑cycle and help them successfully reach their...SeniorLocal areaFlexible hours- ...gathering, configuration, training, support, and maintenance of Enterprise... .... Address tier 2 and 3 service desk tickets, as well as applying... ...issues. Follow and implement IT Service Management (ITSM) methodology... .... Working knowledge of ITSM (ITIL v3) methodology and ability to...SeniorWork experience placement
$106.61k - $284.28k
...something bigger – helping to simplify health... ...Manager, Frontline Support Engineering to lead... ...Digital team. The Senior Manager is responsible... ...empathy, and data-driven decision-making to... ...• Experience in IT, SRE, DevOps, or Software... ...management and ITIL-based service operations...SeniorHourly payFull timeTemporary workWork experience placementLocal area- DBI Staffing is seeking a full-time IT Support Analyst for their Washington, D.C. office. The role focuses on enhancing user-facing technology support through AI-driven solutions and requires an applicant with 2-3 years of IT support experience, preferably in a law firm...Full timeWork at office
$61.85k - $78k
Overview GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team, supporting a critical program with the U.S. Coast Guard... ...ticketing system (e.g., ServiceNow), adhering to ITIL framework standards. Qualifications Bachelor's degree in Information...SeniorFull timeCurrently hiringRemote workFlexible hours$100k
Sikich LLC is seeking a Service Desk Supervisor in Alexandria, Virginia, to lead daily service desk operations and provide support in a large-scale enterprise environment of over 5,... ...performance metrics, and ensuring compliance with ITIL standards. The ideal candidate will have...$110k - $130k
...LightFeather is seeking a Senior Technical... ...procedures (SOPs) that support all ServiceNow... ...and junior analysts. Help them understand business... ...adhere to federal IT standards,... ...Preferred: ITIL v4 Foundation (or higher... ...joining a purpose-driven team that delivers...SeniorFull timeContract workLocal areaRemote work$66.9k - $81.8k
...minimum) Job Title: Desktop Support Technician, Senior Job Summary: We are... ..., and contribute to IT lifecycle and mobility... ...at the service desk to other service providers... ...Support Professional (ACSP) ITIL 4 Preferred... ...Technician (ACiT) Jamf Pro Certified Tech HDI-CSR...SeniorWork experience placementWork at officeLocal areaImmediate startRemote work- ...Technology Limited is looking for a Service Desk Manager in Washington, United States,... ...-focused Technical Service Desk supporting a large enterprise IT environment. The role requires... ...knowledge and practical experience with the ITIL 4 Framework. Responsibilities include...
$78.7k - $165.2k
Job Title: Senior Navy Business Financial Manager (BFM) Support Analyst Job Category: Finance and Accounting Time Type: Full time Minimum Clearance Required... ...group dedicated to our customer’s missions and driven by a higher purpose - to ensure the safety of our nation...SeniorFull timeContract workFor contractorsWork experience placementWork at officeFlexible hours- Arlosolutionsllc is seeking a Senior IT Technical Program Analyst in Arlington, VA. The ideal candidate will lead technical and program management support for Department of War initiatives, requiring an active TS/SCI Clearance and expertise in LE and Security IT systems...Senior
- Rocketship Public Schools is looking for a Senior IT Support Technician to provide on-site support at assigned schools in Washington, DC. This role involves troubleshooting devices, managing IT tickets, and ensuring the functionality of technology systems to enhance student...SeniorHourly pay
- NetImpact Strategies is seeking a Help Desk Specialist III in Washington, DC, to provide advanced Tier III troubleshooting and support for a federal customer's IT service desk. You will serve as a senior technical escalation point, ensuring compliance with SLAs while mentoring...Senior
- ECS is seeking a Technical Exploitation Analyst for an immediate opening within the Department of Defense. This position focuses on the analysis, assessment, and exploitation of adversarial unmanned systems and is contingent upon funding. The ideal candidate will have a...SeniorImmediate start
- Saic is seeking a qualified candidate for a high-visibility role on the Department of State TIOCA program in Arlington, VA. This position requires one day onsite in Rosslyn, VA each week and offers excellent upward mobility potential. The ideal candidate will have a Bachelor...Senior
- ...Ventura Group is seeking a Service Desk Technician II to provide advanced support for a Federal Government program. This... ...troubleshooting a variety of IT issues and collaborating with IT teams... ...candidate will have at least 4 years of Help Desk experience, relevant...Senior
$28 - $32.5 per hour
Rocketship Public Schools is seeking a Senior IT Support Technician who will monitor and resolve technology issues across multiple school sites. The role requires strong technical support skills and a commitment to enhancing the educational experience of students through...SeniorHourly pay- Saic is seeking a highly experienced individual for a project opportunity in Arlington, Virginia, on their Department of State TIOCA program. The role demands overseeing production applications and requires one day onsite in Rosslyn, VA each week. The candidate must have...Senior
- Leidos is seeking an experienced Administrative Support Analyst to support a DoW organization. The role requires a proactive, detail-oriented... ...CATMS, coordinating travel via DTS, and maintaining secure records and calendars for senior leadership. #J-18808-Ljbffr Leidos IncSenior
- Ethic Tech, LLC is seeking a Senior Help Desk Support Specialist to provide Tier 1 Service Desk Support for all applications supported by HQMC ARI... .... Qualified candidates will have at least five years of IT-related experience and a CompTIA Security+ CE certification,...Senior
- ...Staffing Solutions Inc. is seeking a Technical Program Analyst III in Arlington, VA, supporting complex law enforcement and security IT operations. The role involves providing senior-level technical support and program management for Department of War initiatives. Candidates...Senior
- ...Job Description Job Description IT Help Desk Technician II (2 Openings) Location: Washington... ...experienced IT Help Desk Technicians to support a multi-year onsite contract in... ...Certified Cloud Practitioner (or higher) ITIL Foundation AWS Certified SysOps Administrator...Full timeContract workWork at officeRemote work
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