Inside Sales Manager

Job Description

Job Description

Inside Sales Manager

Cincinnati, OH

$120,000 + Bonus

Think you can lead a team that turns complex technical quotes into won business — fast, accurately, every time? Most Inside Sales Manager roles ask you to manage a queue. This one asks you to own a function. If you want a title without teeth, keep scrolling. If you want to build something real - a team, a process, a reputation - read on.

What you're walking into

A profitable, growing industrial manufacturer. Think you can lead a team that turns complex technical quotes into won business - fast, accurately, every time? This isn't a role for someone who wants to manage a queue. It's for someone who wants to own a function: build the team, shape pricing and win strategy, and be the person trusted with the toughest negotiations and strategic accounts. They are profitable. They are growing. And right now, our Inside Sales function needs a leader who's ready to raise the bar - not just hold it. You'll sit at the centre of the sales engine: the point where technical accuracy, commercial strategy, and customer trust either come together or fall apart. That's on you.

Why this is worth your time

• You'll actually lead, not administrate. Recruit, build, and mentor a team of Inside Sales Specialists from the ground up. Set the standards. Own the culture. Watch people get better because of you.
• You'll shape strategy, not just execute it. You'll influence pricing, bid positioning, and win strategy on high-stakes technical deals - not just process paperwork behind the scenes.
• You'll be trusted with the hard stuff. Complex negotiations. Strategic accounts. Escalations that need someone who can hold their ground on both the technical and commercial fronts. If you like being the person people call when it gets difficult, this is your seat.
• You'll build systems that outlast you. New processes, sharper analytics, better dashboards - the kind of operational upgrades that make a department scalable instead of chaotic. That's a legacy, not a task list.
• You'll be backed by a company that invests back. They are profitable, growing, and serious about developing its people, not just extracting output from them.
• You'll work on problems that matter. Pharmaceutical, food & beverage, chemical, petrochemical - the products you help sell control real industrial processes. Precision counts. So does what you bring to the table.

What we need from you

• 7+ years of B2B Inside Sales experience - valves or process control equipment strongly preferred
• 3+ years leading a team in an industrial or technical environment
• Real technical fluency: control valves, isolation valves, pressure relief, P&IDs, and the ability to translate customer specs into solutions that work commercially and technically
• A track record of negotiating complex contracts and holding the line on margin, risk, and customer needs - simultaneously
• A bachelor's degree in engineering or business
• Comfort with CRM platforms and building dashboards that track what matters: conversion, response time, customer satisfaction
• Spanish language skills are a bonus, not a requirement

The bar is high. So is the ceiling.

If you're looking for a role where you can coast, this isn't it. If you're looking for a role where your leadership, your technical judgment, and your commercial instincts all get put to work - and rewarded for it - we want to talk. The successful individual will be joining a global business who focus on creating long-term value for customers and employees through a passionate dedication to excellence, driving a sustained competitive advantage in a dynamic global market. They achieve success by developing industry-leading technology, investing globally, and delivering results for customers and creating career opportunities and development for colleagues. To apply, click on the apply button below, contact Richard York, or call the Mercury Hampton office directly on 0044 1925 937 311.