Administrative Specialist

Air Cargo Administrative Assistant

We are seeking a detail-oriented and organized Administrative Assistant to support our ground handling and passenger services office. This role involves managing daily administrative tasks, coordinating office activities, and ensuring smooth communication between internal teams and external clients.

Responsibilities:

• Answer and direct phone calls, emails, and correspondence.
• Organize and schedule appointments, meetings, and travel arrangements.
• Maintain office records, policies, and procedures.
• Assist in preparing reports and reconciling expenses.
• Manage airport security badging processes for employees.
• Oversee time and attendance tracking and assist with payroll processing.
• Order and manage office supplies.
• Provide support to visitors and act as a point of contact for clients.

Minimum Requirements:

• Proficiency in MS Office (Excel, PowerPoint).
• Strong organizational and time management skills.
• Excellent communication and problem-solving abilities.
• Knowledge of office management systems, payroll, and security badging procedures.
• High school diploma required; additional administrative qualifications are a plus.

Preferred Skills:

• Experience in the aviation or transportation industry.
• Familiarity with payroll and timekeeping software.
• Ability to handle confidential information with discretion.
• Strong attention to detail and accuracy.
• Customer service experience in a fast-paced environment.

Physical Requirements/Working Conditions:

• Remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
• Walk short distances.
• Reach above and/or below shoulder.
• Handle/grasp documents or office equipment.
• Sit and/or stand for short or extended periods of time.
• Lift/carry/move objects, files and documents up to 10 pounds.
• Work in an office environment using standard office equipment.
• Talk, listen, and speak clearly on telephone.
• Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

Perks & Benefits:

• Access your pay when you need it through DailyPay app!
• On the spot awards offered through the Awardco Platform including gift cards and more!
• Multiple options for both full and part-time employees for quality medical care!
• Travel Discounts, Pet insurance, Discount Shopping & More!
• Wellness Programs offered to all employees!
• 401k program offered!
• Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.