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Remote SaaS Technical Support Engineer | AI Platform

Nooks

New York, NY
  • Remote job

Nooks is seeking a Technical Support Engineer to enhance user experience for their platform. This remote role focuses on providing exceptional support and resolving issues while collaborating with product and engineering teams. The ideal candidate has 3+ years of experience in Technical Support, excels in communication, and is proficient in troubleshooting. Join Nooks to shape support operations and improve user satisfaction! #J-18808-Ljbffr Nooks

Vacancy posted 4 days ago
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