Remote SaaS Technical Support Engineer | AI Platform
Nooks
- Remote job
Nooks is seeking a Technical Support Engineer to enhance user experience for their platform. This remote role focuses on providing exceptional support and resolving issues while collaborating with product and engineering teams. The ideal candidate has 3+ years of experience in Technical Support, excels in communication, and is proficient in troubleshooting. Join Nooks to shape support operations and improve user satisfaction! #J-18808-Ljbffr Nooks
- Aidoc is seeking a Technical Support Engineer dedicated to enhancing customer satisfaction... ...-solving. You will ensure platform reliability by diagnosing... ...experience in a fast-paced SaaS environment. Join Aidoc in... ...through innovative clinical AI solutions. #J-18808-Ljbffr...Remote job
- Botify is hiring for a Technical Support role on the US East Coast. You will assist the CX team... ...across Botify Analytics, SiteCrawler, and AI-related tools, and help onboard new... ...monitor workflows, generate reports, and collaborate with Engineering. #J-18808-Ljbffr BotifyRemote job
$80k - $100k
...Support Engineer- AI Powered CyberSecurity SaaS - $80,000 - $100,000 base salary + - Fully Remote About the Role A leading provider of workforce... ...work alongside a cross-platform engineering team contributing... .... What You'll Do Technical tier 1 and tier 2 Support...Remote workFull timeWorldwide$139k - $194k
...observability, and AI workloads.... ...have adopted the platform or expanded existing... ...are growing our support team at... ...looking for a Senior Technical Customer Support Engineer, Federal , to serve... ..., cloud-native SaaS, and distributed... ...company and remote-friendly. We currently...Remote workFull timeFor contractorsLocal areaHome officeVisa sponsorshipFlexible hours$51k - $64k
...the subscription platform for the world’s fastest... ...Overview In a Technical Support role for our... ...escalate bugs to engineering Contribute to... ...Ability to work remotely and desire to make... ...customer support at a SaaS company, or... ...Interview recording & AI notetakers To...Remote workFull timeImmediate startFlexible hoursNight shift$130k - $180k
...Job Title: SaaS OneStream Platform Developer Location: Remote Clearance Required:... ...team of strategists, engineers, designers, and... ...factories deliver AI/ML Applications, Data... ...-based solutions supporting DLA's financial transformation... .... Develop technical documentation and...Remote workFull timeFlexible hours$150k - $250k
...and financial platform for global businesses... ...-end. You use AI to work smarter... ...Finance to Engineering, to solve hard... ...provide world-class support, and drive... ...day. This is a technical, hands-on role,... ...using cloud-first/SaaS based... ...in-person and remote collaboration across...Remote workTemporary workLocal areaWorldwide- ...WhatConverts is seeking a Technical Support Engineer to enhance customer satisfaction in a fully remote role. You'll work directly with users, solving complex technical... ...+ years in technical support, experience with SaaS products, and strong communication skills. The...Remote work
- ...Senior Technical Support Engineer Join us and help drive the resilience, scale,... ...detailed runbooks to catch platform issues before they impact end... ...role—ideally within enterprise SaaS, fintech / blockchain, or... ...Javascript/Typescript, or Golang. AI Tooling & Automation: Hands...Remote workImmediate startWork from home
$111.8k - $128.5k
...Senior Technical Support Engineer Cambridge Mobile Telematics is looking for a... ...crashes worldwide. We build AI to solve some of the most difficult... ...overall deployment of CMT's platform and mobile applications... ...NoSQL ~ Experience supporting SaaS or mobile technical products...Remote workTemporary workWork experience placementSummer workWork from homeWorldwideFlexible hours- ...io is the leading AI incident response platform, built to help teams... ...responders across Engineering, Product, and Support use incident.io to... .... The Team The Technical Support Team is usually... ..., preferably at a SaaS company, with some... ...salary and equity Remote working and...Remote work
- ...Senior Technical Support Engineer - Spanish Pakistan - Remote Motive empowers the people who run physical operations... ...with industry leading AI, the Motive platform gives you complete visibility... ...development process and tools for a SAAS based product. Candidate...Remote work
- ...Technical Support EngineerWe're looking for a Technical Support Engineer who doesn't just close tickets. You deliver... ...often with the help of AI. You'll need creativity... ...toolsBackground in Saas, developer tools, or AlExperience... ...and the rest are remote, mostly US-based.If...Remote workH1bWork at officeRelocationVisa sponsorshipFlexible hoursShift work
- ...About the role The Technical Support Engineer is a customer-focused problem... ...excellence, and fluency with AI-powered tools and workflows... ...low-code/no-code automation platforms. What you bring ~ Bachelor... ...technical support role in a SaaS environment. ~ U.S....Remote workMonday to FridayWeekend work
- ...with real‑time clinical AI imaging solutions,... ...a customer‑obsessed Technical Support Engineer who thrives at the intersection... ...reliability of our platform for customers... ...expertise in a fast‑paced SaaS environment. This is... ...on a call or have a remote session with a...Remote workFull timeTemporary workImmediate startWorldwideFlexible hoursShift workWeekend workAfternoon shift
$95k - $115k
...leading agentic AI search... ...With one powerful platform, brands achieve... ...table! About Engineering at Botify:... ...with advanced technical skills, enabling... ...The Technical Support Engineer position... ...experience within a SaaS environment... ...is a plus) Remote status: Hybrid...Remote workFull timeSummer workWork at officeFlexible hours$110k - $120k
...Scratch is seeking a technically sharp and self-directed Support Engineer to own our most... ...escalations and drive AI-powered tooling... ...strong foundation in SaaS and payments infrastructure... ...issues, and SaaS platform bugs - from triage... ...Scratch is a remote-first company, giving...Remote workWork at office$111.2k - $166.8k
...SUMMARY The Senior Platform Engineer designs, builds,... ...environments, and remote users. This role owns... ..., automation, AI-enabled monitoring... ...and reduction of technical debt to deliver resilient... ...reliability supports manufacturing uptime... ...cloud networking, and SaaS platforms, and...Remote workWork at officeNight shift- ...Site Reliability Engineer Cohesity is the leader in AI-powered data security... ...Engineer (or technical support engineer) is a senior... ..., including cloud platforms. Position provides... ...familiarity with SaaS, PaaS, IaaS, and... ...onsite 3 days and remotely 2 days each week...Remote workLocal area2 days per week
- ...for a Senior Kubernetes Technical Support Engineer to join a highly technical... ...supporting an enterprise AI vision platform running on Kubernetes and... ...supporting enterprise software or SaaS products. Exposure to... .... Work model: Fully remote. English: Strong...Remote workFull timeWork from homeHome officeMonday to Friday
$130k - $195k
A leading AI solutions company is seeking a Technical Support Engineer to enhance customer support for technical users, including AI engineers and infrastructure... ...tools for improved diagnostics. The position offers remote work flexibility with competitive compensation...Remote job$130k - $195k
A leading AI solutions provider is looking for a Technical Support Engineer to enhance customer support for technical users. In this remote role, you will resolve production issues, improve observability, and lead documentation efforts. Candidates should have 4+ years of...Remote job- ...-growing technology company is looking for a Technical Support Engineer to join their global support team. In this fully remote role, you will be the first line of contact for... ...candidate has 1-3 years of experience in a SaaS environment, strong communication skills, and...Remote job
- Cellebrite is seeking a Technical Customer Support Engineer for remote work in the Pacific Time zone or a hybrid arrangement from the Morristown, NJ office. You will provide technical support for Cellebrite software solutions to Americas customers, troubleshoot issues,...Remote jobWork at office
- ...capabilities for our SaaS Platform across multiple... ...and mentor junior engineers ~Work closely with... ...~Solve complex technical and system design... ...metadata, governance, or AI-enhanced platforms... ...for everyone ~Remote Work ~Location... ...accounts ~Support for every path to...Remote workFlexible hours
- ...cybersecurity firm in the United States, Hawaii, is seeking a Technical Support Engineer for their Customer Success team. The successful candidate... ...-level support. It offers the perks of being fully remote, comprehensive health benefits, and a commitment to learning...Remote job
$60k - $67k
Get AI-powered advice on this job and more exclusive... ...visibility. The platform connects field... ...Role We’re seeking a Technical Support Engineer to join the global support... ...customers. This is a fully remote role with flexibility... ...role within a SaaS or mobile app environment...Remote workFull timeFlexible hours- About Nooks.ai Nooks is an applied AI lab... ...role Our skilled Technical Support team plays a... ...Technical Support Engineer, you’ll leverage your... ...success. This is a remote position to support... ...across our platform, collaborating with... ...constantly iterating B2B SaaS platforms....Remote workImmediate start
- ...bringing autonomy to software engineering. We are looking for a Technical Services Engineer to ensure... ...from our developer‑centric platform. This position sits at the... ...to Have: Experience with AI/ML or enterprise software (especially B2B SaaS) that complements Factory’s...Remote jobWork at office
- ...looking for a Senior Technical Support Engineer to become a technical... ...naturally integrate AI into their daily workflow... ...Investigate complex platform, infrastructure, and... ...complex B2B SaaS products Experience... ...troubleshooting Benefits We're a remote-first collective,...Remote workFlexible hours
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