Chief Operating Officer

Chief Operating Officer

USP Management, Inc. is a Fort Lee, New Jersey-based importer and distributor of flat-rolled steel. For more than 30 years, USP has served customers nationwide through longstanding international supplier relationships, disciplined logistics and inventory management, and responsive service.

USP is creating the COO role to serve as its senior operating executive. Reporting to the President and working closely with the Chairman, the COO will own day-to-day operations, lead the department heads, materially reduce ownership's involvement in routine matters, and serve as a strategic partner in shaping and executing the company's direction.

Leadership Mandate

The COO will have authority over day-to-day decisions within approved strategy, budgets, policies, and delegated limits. Within that scope, department heads will report to and act on the COO's direction without seeking secondary approval, and the President and Chairman will support those decisions unless an agreed escalation threshold or material risk is involved. The COO must earn continuing confidence through sound judgment, clear communication, respect, collaboration, and consistent follow-through. Material strategy, capital, acquisition, investment, and ownership decisions remain with the President and Chairman.

Responsibility Areas

• Own day-to-day operations and serve as the primary decision point for cross-functional operating matters.
• Lead, coach, and develop department heads; establish clear objectives, accountability, decision rights, and succession depth.
• Translate ownership's priorities into operating plans, budgets, milestones, owners, and measurable targets; drive execution through completion.
• Establish a disciplined management cadence, dashboards, financial and operating KPIs, internal controls, reporting, and follow-through.
• Assess the organization, processes, systems, and management capabilities; prioritize improvements and move stalled initiatives to resolution.
• Coordinate supply chain, customs and logistics, inventory, third-party processing, customer service, budgeting, costs, working capital, credit, risk, and compliance.
• Contribute ideas, constructive challenge, and well-supported feasibility proposals to one-, three-, and five-year planning.
• Partner with existing sales leadership to strengthen commercial processes, forecasting, management capability, talent development, and succession.
• Support USP's M&A preparation and transaction work with ownership, counsel, investment banks, advisors, and prospective strategic acquirers.
• Represent USP with suppliers, processors, customers, and partners while promoting timely decisions, collaboration, and continuous improvement.

Core Qualifications

• Substantial executive operating leadership as a COO, President, General Manager, Managing Director, EVP, VP of Operations, or comparable senior leader, with genuine company-wide or business-unit accountability.
• Professional fluency in spoken English and Korean, sufficient to communicate effectively with Korean-speaking ownership, employees, overseas suppliers, and business counterparts.
• Track record of leading department heads and overseeing several business functions, such as supply chain, finance, IT, HR, sales, customer service, or administration.
• Executive responsibility for P&L performance, budgets, cost management, working capital, and operating results.
• Experience building accountability, management processes, internal controls, performance metrics, and decision-useful reporting.
• Sound independent judgment, strong ownership alignment, early escalation of material risks, and a collaborative record of leading change through credibility and follow-through.
• Ability to learn a specialized industry and product line quickly; bachelor's degree or equivalent education and executive experience.

Preferred Qualifications

• Experience in a privately held, family-owned, or founder-led business with clearly defined governance and decision rights.
• Experience in import, distribution, trading, manufacturing, logistics, or another inventory-intensive operating model.
• Knowledge of steel, metals, building materials, chemicals, automotive parts, raw materials, commodities, or similar products, together with experience managing overseas supplier relationships.
• Experience supporting M&A preparation or transactions, including management presentations, due diligence, data readiness, and work with bankers, advisors, or strategic acquirers.
• Experience scaling a sales organization, developing next-generation talent, and implementing or improving ERP systems and data-driven reporting.
• Written Korean proficiency, experience conducting complex negotiations in Korean, or an MBA or relevant advanced degree is a plus. Candidates with strong company-wide leadership and relevant transferable experience are encouraged to apply even if they do not meet every preferred qualification.

Employment Details

• Work Hours: Full-time, Monday-Friday, 8:30 AM-5:30 PM, primarily on-site at our Fort Lee, NJ office, with additional availability and periodic domestic or international travel as business needs require.
• Salary Range: Base salary of $150,000-$350,000 annually. Final compensation will be determined based on the candidate's executive experience, qualifications, industry background, and overall fit. The position is also eligible for a discretionary annual year-end bonus based on individual and company performance.
• Benefits: Medical, dental and vision insurance; paid vacation, sick days and holidays; daily lunch fringe allowance; fitness membership reimbursement; employee birthday gifts; and service-year awards.

USP is an Equal Opportunity/Affirmative Action Employer - M/F/Disabled/Vets. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.