Executive Assistant I (US)

Job Title Executive Assistant I Salary 32.69 - 49.04 USD (approx. $65K) Location Wilmington, Delaware, United States of America Hours 40 hours per week Line of Business Administration Job Description The Executive Assistant I provides dedicated administrative support to executives and may also provide a broad range of administrative or general office support for a broader team. Depth & Scope Reports to a TDBG Vice President (VP) and provides administrative support. May support multiple VPs, AVPs and their respective teams. Performs multiple tasks and/or works on varied assignments with limited complexity. Takes a broad perspective to identify and resolve issues that are atypical, infrequent or not covered by stated processes. Typically interacts with internal customers and partners. Focuses on day‑to‑day or weekly processes or activities, and may include monthly routine activities. Completes work with limited supervision, has some autonomy to make decisions within well‑defined parameters, and refers unusual items. May be involved with the administration of sensitive and/or confidential material requiring discretion. Requires proficiency gained through job‑related training and has working‑level knowledge of the business unit, operational functions, and regulatory issues for the jurisdictions. Education & Experience Post‑Secondary education. 2+ years of related experience. Customer Accountabilities Provides a high level of administrative support, ensuring quality service and professionalism at every interaction. Acts as the point of contact among executives, employees, clients, and other external partners. Manages information flow in a timely and accurate manner. Maintains executives' schedules by planning and scheduling meetings, conferences, teleconferences, and travel. Manages expenses and prepares weekly, monthly or quarterly reports. Formats information for internal and external communication – memos, emails, presentations, reports. Screens and directs phone calls and distributes correspondence. Supports a broader team; may manage office supply inventory, equipment, and other processes as required. Shareholder Accountabilities Prioritizes and manages own workload to meet SLA requirements for service and productivity. Consistently exercises discretion in managing correspondence. Understands and applies operating policies and procedures. Ensures documentation is accurate, properly reflects business intentions, and is consistent with relevant rules and regulations. Escalates non‑standard or high‑risk activities as necessary. Identifies and recommends opportunities to enhance productivity, effectiveness, and operational efficiency. Ensures necessary due diligence to support the accuracy of all activities. Is knowledgeable of and complies with Bank Code of Conduct. Employee/Team Accountabilities Participates fully as a member of the team, supporting a positive work environment that promotes service, quality, innovation, and teamwork, and ensuring timely communication of issues and points of interest. Supports the team by continuously enhancing knowledge in own area and participates in knowledge transfer within the team and business unit. Participates in personal performance management and development activities, including cross training. Keeps others informed and up to date about project status, progress, and relevant information. Contributes to a fair, positive, and equitable environment supporting a diverse workforce. Acts as a brand ambassador for the business area/function and the bank, both internally and externally. Physical Requirements Domestic travel – occasional. International travel – never. Performing sedentary work – continuous. Performing multiple tasks – continuous. Operating standard office equipment – continuous. Responding quickly to sounds – occasional. Standing – occasional. Walking – occasional. Moving safely in confined spaces – occasional. Lifting/Carrying (under 25 lbs.) – occasional. Lifting/Carrying (over 25 lbs.) – never. Kneeling – never. Climbing – never. Reaching overhead – never. Reaching forward – occasional. Pushing – never. Pulling – never. Twisting – never. Concentrating for long periods of time – continuous. Applying common sense to deal with problems involving standardized situations – continuous. Reading, writing and comprehending instructions – continuous. Adding, subtracting, multiplying and dividing – continuous. Benefits Our Total Rewards package includes base salary and variable compensation/incentive awards, health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Equal Opportunity TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable law. Accommodations If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io with your name, contact information, and the required accommodation. #J-18808-Ljbffr